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Is there a way to have the documents completion in the completed email be sent as one rather than it being sent as multople?

  • March 20, 2024
  • 2 replies
  • 112 views
S
Newcomer
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Hello, we currently have it that the documents are attached in the email when the completion email is sent to all signers; however, the documents are separated rather than consolidated in one. Is there a way to have the documents all sent in one single PDF in the completion email? 

Best answer by David.Schmitz

@smaganaa If documents are uploaded individually into an envelope, then the completion notification will contain the two separate documents as attachments. I know of no setting that changes this behavior on the notification but you could consolidate the two documents into one document via an outside application such as Word or Adobe Acrobat.

2 replies

D
Hero
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@smaganaa If documents are uploaded individually into an envelope, then the completion notification will contain the two separate documents as attachments. I know of no setting that changes this behavior on the notification but you could consolidate the two documents into one document via an outside application such as Word or Adobe Acrobat.

C
Community Moderator
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Hi @smaganaa,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

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Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

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