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When I try to upload may signed document on the INPI website, I get this message :
“Votre signature n'est pas valide : La synthèse a été signée avec un certificat étranger hors UE et dont l'autorité de certification n'est pas présente parmi celles définies dans les listes de confiance eIDAS. Votre signature n'est donc pas considérée comme valide puisque nous ne retrouvons pas l'autorité de certification du certificat utilisé parmi les listes de confiance eIDAS. Nous vous invitons à vous rapprocher de votre fournisseur de signature afin d'avoir une signature conforme.”
Translation : “Your signature is not valid: The summary has been signed with a foreign certificate from outside the EU, whose certification authority is not one of those defined in the eIDAS trust lists. Your signature is therefore not considered valid, as we cannot find the certification authority of the certificate used among the eIDAS trust lists. Please contact your signature provider to obtain a compliant signature.”
How can I get a proper signed document?
please reference this document: https://cyber.gouv.fr/obtenir-un-certificat-de-signature-electronique
it is for QES. Do you sign your document by QES in DocuSign? In this document it told DocuSign France is in it. And QES for DocuSign is.signed By DocuSign France. Is your document signed by normal E-Signature?
You can reference What is the difference between electronic signatures and digital signatures
https://www.docusign.com/en-gb/blog/types-digital-signature-aes-qes-ses-explained
and what's the url that you upload and verify the document? could you share with us? thanks.
FreeLink/甫连信息
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Nathaly | Docusign Community Moderator
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Hi
I have the same case here, would love to hear you out!
Hey,
Thanks for reaching out with your questions!
We have a comprehensive support article on this topic that should provide you with the information you need. Please have a look at the article linked below for more details.
https://support.docusign.com/s/articles/Signatures-pour-INPI-et-le-Guichet-Unique?language=fr
- Docusign Community Team
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