New Voice

Solved

I want to change signature on a document sent to me .

6 replies
163 views
Translate All

I received a document by email and signed it, but did not send it. I want to change my signature but I can't, can you help me please

eSignature

JohnSantosAnswer

Guru

@zouay - If you have not sent it, you might still be able to change your signature. You can click on your signature and It will give you the option to “Change” or “Clear”.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

JohnSantos

Answer

Guru

@zouay - If you have not sent it, you might still be able to change your signature. You can click on your signature and It will give you the option to “Change” or “Clear”.

Translate

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

Z

zouay

Author

New Voice

i dont have this option, it is either sign or the signature that i want to change

Translate

JohnSantos

Guru

@zouay - Do you have a DocuSign account? The sender might have blocked changes for recipients.

Translate

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

Z

zouay

Author

New Voice

I created the account after encountering this problem

Translate

JohnSantos

Guru

@zouay - I don’t think the envelope will be in your DocuSign inbox. Can you ask the sender to resend the envelope? Have you tried to change your Signature from your profile in your newly created DocuSign account?

Translate

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

N

nathaly.monge

Docusign Employee

Hello @zouay ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.