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I received a document by email and signed it, but did not send it. I want to change my signature but I can't, can you help me please

@zouay  -  If you have not sent it, you might still be able to change your signature.  You can click on your signature and It will give you the option to “Change” or “Clear”.   

 


i dont have this option, it is either sign or the signature that i want to change 

 


@zouay - Do you have a DocuSign account?  The sender might have blocked changes for recipients.  


I created the account after encountering this problem


@zouay - I don’t think the envelope will be in your DocuSign inbox.  Can you ask the sender to resend the envelope?   Have you tried to change your Signature from your profile in your newly created DocuSign account?


Hello @zouay ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 


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