Hello,

Thank you for reaching out here in the DocuSign Community.

I apologize for the inconvenience, I understand that you do not see the option to merge the name of the signer to the envelope subject.

To better assist you, are you trying to add the merge field during the envelope creation or the template creation?

More information at https://support.docusign.com/s/document-item?bundleId=xry1643227563338&topicId=bat1578456393880.html&_LANG=enus.

Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.

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Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello! I don't see the merge field option at either stage - envelope-creation or template. I'd like to have it at the template stage but would be satisfied with either. Merge fields don't seem to be a feature listed on the plan comparison. I am the account administrator.

Thank you!

Hello,

I recommend opening a case with DocuSign Support and requesting the support agent to review the current configuration at the backend to confirm if the feature is enabled or not.

A case is needed because the support agent will review Private information that cannot be disclosed in this public forum.

https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.