I have a DocuSign envelope signed by one of our supplier, but I don't see the signatures on the document. can please anyone help me regarding this?

Forum|Forum|6 years ago
May 1, 2020
1 reply
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eSignature

Best answer by Community Expert

Did you send the envelope to the supplier? You should be able to check the status of the envelope to confirm they actually signed the document. Sometimes a recipient fills out the fields but does not click the FINISH button to actually submit their signature. If they just close the browser, the signature is never actually submitted and the envelope will indicate that recipient still needs to sign.

C

Community Expert

Answer

Docusign Employee

Did you send the envelope to the supplier? You should be able to check the status of the envelope to confirm they actually signed the document. Sometimes a recipient fills out the fields but does not click the FINISH button to actually submit their signature. If they just close the browser, the signature is never actually submitted and the envelope will indicate that recipient still needs to sign.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.