Skip to main content
Solved

I have a document already signed in DocuSign. Can I send that document FROM DocuSign to an email address? Preferably just a link allowing that email address to view/download the already signed document so we see when they view it etc?

  • November 8, 2022
  • 3 replies
  • 428 views

Forum|alt.badge.img
I have a document already signed in DocuSign. Can I send that document FROM DocuSign to an email address? Preferably just a link allowing that email address to view/download the already signed document so we see when they view it etc?

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

It wouldn't be recommended as it can invalidate the signatures that are already in the document. For it to maintain the validation, you would need to download the document and send it as an attachment on an email sent outside of DocuSign. Please see >> Managing Envelopes for Senders - To download documents for more information on how to download a completed document.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

3 replies

Forum|alt.badge.img
  • Docusign Employee
  • Answer
  • November 8, 2022

Hello,

Thank you for reaching out here in the DocuSign Community.

It wouldn't be recommended as it can invalidate the signatures that are already in the document. For it to maintain the validation, you would need to download the document and send it as an attachment on an email sent outside of DocuSign. Please see >> Managing Envelopes for Senders - To download documents for more information on how to download a completed document.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!


Forum|alt.badge.img

ok, that makes sense. So once you download, could you send it via DocuSign envelope to an email address as "needs to view"? Then you would be notified when that email address viewed the document? Would they be able to download or only view?


Forum|alt.badge.img

Hello,

Thank you for reaching back.

Yes, it is possible to do so, however, that could also invalidate the signatures, for that document (no original would have no effect).

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!