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How to tell the difference between Simple (Standard), Advanced and Qualified type of signature

Forum|Forum|2 years ago
August 23, 2024
5 replies
831 views

Hello

At the bank I work at, we only accept documents signed with Advanced or Qualified type of signature. When looking at the signed document and the certificate of completion, how I can tell which type of signature I am looking at? thank you

eSignature

Best answer by Christopher.Alpizar

Hello @Larry,

Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community, we are committed to providing you with the best service possible.

This is normally shown in the Signer Events section of the Certificate of Completion, please see the attachment.

Also, it will show in the envelope history.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Christopher.Alpizar

Answer

Docusign Employee

Hello @Larry,

Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community, we are committed to providing you with the best service possible.

This is normally shown in the Signer Events section of the Certificate of Completion, please see the attachment.

Also, it will show in the envelope history.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

L

Larry

Author

Newcomer

Hello @Larry,

Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community, we are committed to providing you with the best service possible.

This is normally shown in the Signer Events section of the Certificate of Completion, please see the attachment.

Also, it will show in the envelope history.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Thank you Christopher for your swift response. I have the following clarifying questions:

(1) is this information in Signer events 100% reliable? generally speaking, can we say that if we don't see “Signature type: Qualified” it means it is not a qualified signature? or it depends….

(2) could you please also provide a similar visual example of an advanced signature and its visual identifiers on the certificate?

Thank you again!

Hengfeng Ge

Hero

you also can check the signature panel, if there only one docusign certificate, it is Standard.

AES/QES should also be find certificates for the recipients, not only docusign certificate.

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

C

Christopher.Alpizar

Docusign Employee

Hello @Larry,

Thank you for reaching back, Yes the signer events are accurate, besides the screenshot that I showed you, you can also find this:
Standard signature = DS Electronic
AES = Digital Certificate and the Signature Type is "Protect and Sign"
QES = DOCUSIGN CLOUD SIGNING CA - SI1”

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Christopher.Alpizar

Docusign Employee

Hi @Larry,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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