+1After reviewing and following the “how to create a hyperlink” instructions, my co-workers and I tested to see if there are multiple signers can everyone view the hyperlinks. However, we discovered that once the first person signs the documents the rest of the signers are unable to view the hyperlinks.
How can we set it up so that everyone at anytime can view the hyperlinks? Thank you!
Best answer by Christopher.Alpizar
Hello
Thank you for reaching out here in the DocuSign Community.
I apologize for the inconvenience that this might cause you, I know the importance of having the proper display on your envelope; I understand that you created a Hyperlink and it only worked for the recipient that was assigned to.
If you edit the field properties, mark the Required field with the option Read only and mark the option in the collaboration section that allows recipients to collaborate on the field, all of the recipients will be able to review the link.
Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hello
Thank you for reaching out here in the DocuSign Community.
I apologize for the inconvenience that this might cause you, I know the importance of having the proper display on your envelope; I understand that you created a Hyperlink and it only worked for the recipient that was assigned to.
If you edit the field properties, mark the Required field with the option Read only and mark the option in the collaboration section that allows recipients to collaborate on the field, all of the recipients will be able to review the link.
Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance with this.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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