I am sending a document using a DocuSign template and template ID. I need to include a clickable link, such as a Privacy Policy, in the document. I have added the link in the document, but it is not clickable while the signer is reviewing and signing the document. The link only becomes clickable after the document is signed and completed. How can I make the hyperlink clickable during the signing process itself?
Hello
Thank you for reaching out to the Docusign Community.
To create a hyperlink in a Docusign document, use Supplemental Documents. These documents are represented by an action strip and are viewed and accepted by recipients before they can complete the document. To create a hyperlink custom field, log in to Docusign eSignature as an Administrator, go to Admin, select Document Custom Fields, and add a document field with the URL and display text for the hyperlink. When tagging the document, select the Custom Field panel and drag and drop the hyperlink custom field onto the document. How do I create a hyperlink in a Docusign document?
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
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