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Hi,
Thank you for reaching out here in the DocuSign Community.
You can find detailed steps on how to create a template, here:
DocuSign eSignature: How to Create a Template
How do I create a template? - DocuSign Support
Remember that you are always welcome to create a case and have a Support Expert take a closer look at your setup.
https://support.docusign.com/en/contactSupport
If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.
Please click "Select as Best" below if you found the answer to be a valid solution to your issue!
Best regards,
Alejandro R.
Community Moderator.
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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.