Legacy User

Solved

How do I resend a document to one signatory

6 replies
198 views
Translate All

eSignature

C

Community ExpertAnswer

Docusign Employee

Hello,

I apologize for the inconvenience, I was able to find this guide https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=ifa1578456336487.html&_LANG=enus, if you want to selectively remind a single recipient, you can use the Correct feature to add or edit the message to all recipients. When you modify the Private Message for a recipient, an email notification is issued to that person, with the new Private Message text and a new link to the envelope.

Note: It must be the recipient's turn to act on your envelope in order for the email notification to be resent.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C

Community Member

Legacy User

Hello,

Thank you for reaching out here in the DocuSign Community.

You can use the Resend button, please see https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=flp1578456336938.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Translate

C

Community Member

Legacy User

Thanks. I was looking for a way to send selective reminders to a limited number of the recipients. Not to every recipient that has not executed.

Translate

C

Community Member

Legacy User

Hello,

We apologize for the inconvenience, but are you using a signing order?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Translate

C

Community Member

Legacy User

In this case there is no signing order. I could add one if that makes it work.

Translate

C

Community Expert

Answer

Docusign Employee

Hello,

I apologize for the inconvenience, I was able to find this guide https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=ifa1578456336487.html&_LANG=enus, if you want to selectively remind a single recipient, you can use the Correct feature to add or edit the message to all recipients. When you modify the Private Message for a recipient, an email notification is issued to that person, with the new Private Message text and a new link to the envelope.

Note: It must be the recipient's turn to act on your envelope in order for the email notification to be resent.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Translate

C

Community Member

Legacy User

Excellent. Thank you!

Translate

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.