How do I remove the docusign bracket?

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When the signer signs I do not want the bracket included. I know there is a way to remove it but cannot find it again on new account. Thanks!

C

Community ExpertAnswer

Docusign Employee

The DocuSign Frame can be turned off in the "Signing Settings" of the Admin Console which needs to be done by a DocuSign Admin. Here is a DocuSign article that provides the settings, look under the section called Signature Options.

https://support.docusign.com/en/guides/ndse-admin-guide-signing-settings

C

Community Expert

Answer

Docusign Employee

The DocuSign Frame can be turned off in the "Signing Settings" of the Admin Console which needs to be done by a DocuSign Admin. Here is a DocuSign article that provides the settings, look under the section called Signature Options.

https://support.docusign.com/en/guides/ndse-admin-guide-signing-settings

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C

Community Member

Legacy User

Where is Signature Options? The article says to go to DocuSign eSignature Admin but where is that? We have neither of those. I have unchecked this box so easily over the years before why is this so hard to do?

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C

Community Member

Legacy User

To make this change you need to be a DocuSign Admin. If after you login to DocuSign you do not see the "Settings" tab, this likely indicates you are not a DocuSign Admin. If you do see Settings click on it and then Signing Settings, then locate the Signature section. Otherwise if you do not see Settings you need to contact a DocuSign Admin to make this change.

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.