The signers to whom I have sent documents have let me know that they don’t want to receive a email copy as soon as the document has been completed.
How do I ensure that the recipients do not receive an email copy when the entire signing process has already been completed?
Hi
For compliance reasons, the sender cannot control the recipient’s notifications, specially the Envelope Completed notification. In this scenario, you can ask your recipients to access their accounts > My Preferences > Signing and Sending > Notifications. There, they’ll be able to disable/enable the notification for each scenarios. Please check this article for more information: How do I manage my email notifications?
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