How do I edit the default recipient email?

Question

Names and emails are associated the first time you enter the name. When you enter the name again it gives you previously entered name/address. If the wrong one is selected it can really mess up the workflow. I would like to make some corrections but cannot seem to find where this can be done.

Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.You can manage your Contact's information from the address book, which can be located under your profile picture or initials in eSignature > My preferences > Contacts > Edit: https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twh1578456324503.html&_LANG=enusOr if the contacts are exclusive from CLM, please follow the steps in the following article: https://support.docusign.com/s/document-item?bundleId=fsk1642969066834&topicId=ihy1576610083628.html&_LANG=enusIf you believe that you need further assistance, you can create a Customer Support case and a Tech Expert will be able to help. Please click the link below to open a Support case: https://support.docusign.com/en/contactSupportIf you’re not able to open a Customer Support case via the above link, you can scroll down the page to “More Support Options” and select "I can't reset my password or don't have an account." You will have different options to contact Support.Please click "Select as Best" below if you found the answer to be a valid solution to your issue!Best regards,Nathaly | DocuSign Community Moderator

Community Member · Answer

THANK YOU!!! The first option worked.

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