Hi @Mitra9Steph,
Welcome to the DocuSign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible.
I am sorry to hear that your recipients are not completing your check boxes, but I will help correct this issue.
The easiest way to require a recipient to pick at least one answer, would be using Radio Buttons, instead of check boxes.
If you would prefer to use Check Boxes instead, you can set up a validation rule that can require your signer to pick one or more options, depending on your needs.
For more details on this topic, see:
How and When to Use Radio Buttons and Checkboxes
Specify How Many Checkboxes in a Group a Signer Can or Must Select
Feel free to let us know if you need further assistance with this.
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | DocuSign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!