Skip to main content
How do I change an email address for one of my clients when they have a new email address? How do I delete previous clients.

Hello,

Thank you for reaching out here in the DocuSign Community.

I apologize for the inconvenience, I understand that you want to delete old email addresses from your account.

If you are referring to the Address book, you can follow this guide How do I manage my DocuSIgn contacts?

If you are referring to an ongoing envelope you will need to "Correct" the envelope, please see Correct Envelopes.

Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.

Compare eSignature plans & pricing

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Reply