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I got a docusign email and not sure if it is safe
Solved
how can I verify a docusign email is legit or scam
+1- New Voice
Best answer by Michael.Rave
If you have a DocuSign account you can log into the account and the envelope should be visible there. The same applies for the DocuSign eSignature App on your mobile phone as alternate option.
As
+19- Guru
Check and see if on the body of the email you got an “Alternative Signing Method” security code. You can go directly to DocuSign.com and use the code to access documents. There are other ways to check but that is the fastest.
+19- Docusign Employee
- Answer
If you have a DocuSign account you can log into the account and the envelope should be visible there. The same applies for the DocuSign eSignature App on your mobile phone as alternate option.
As
- Community Moderator
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+1- Newcomer
As a Local IT support, where iI can enter the Security code to verify the legitimacy of any DocuSign without having an account when we have employees asking for assistance.
+18- Docusign Employee
Hi!
We recently prepared a video and a community post with more information about email security. Please, check it out:
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