How can I edit a document that have been signed wrong in the envelope? And how can i add another document in the middle of the process to be signed.

Forum|Forum|3 years ago
December 9, 2022
1 reply
283 views

good morning I have to know with urgency how can a person edit a document which is have beeing filled up wrong.

and beside that i cannot insert another document to be signed in the middle of the process on the same envelope.

Thank you very much.

eSignature

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

There is an account feature that is called Advanced Correct that allows you to add documents during the envelope correction after one of the signers signs the document. You will need to reach the account to confirm if this is enabled if is not enabled or you are the admin you will need to create a case with DocuSign Support.

Once the signer completes their part on the envelope it cannot be edited you will need to send a new envelope.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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