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After initially signing without my middle initial, I want to change it for the rest of the document but the original signature continues to auto populate. How do I re-set it?

Hi,

Thank you for reaching out here in the DocuSign Community.

Once you can only use one signature per envelope. If you want to add your middle initial to your signature, it has to be done for all of the signatures. You can change your signature by following the instructions from the article below:

https://support.docusign.com/s/document-item?bundleId=yca1573855023892&topicId=mrs1573855013078.html&_LANG=enus

If you are unable to change it, the reason and possible solution may be in the article below:

https://support.docusign.com/s/document-item?bundleId=yca1573855023892&topicId=tpz1620246007465.html&_LANG=enus

Keep in mind that if further assistance is required, you can always submit a support case to have one of our experts assist you by clicking the link below:

https://support.docusign.com/en/contactSupport

If you are not able to open the case on this page, you should scroll down to 'More Support Options' and select "I can't reset my password or don't have an account." you will have the option to fill out a form or calling Support.

Best regards,

Franklin H. | DocuSign Community Moderator


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