Hello @gabrielle.thauvette,

Thank you for reaching out to the Docusign Community.

If no expiration is set, the users can continue with the old passwords if they need to. The admin would need to manually reset the users’ passwords to  force the change.

If an expiration is set that would automatically request the users to re-enter a password after some days/months, though this would force every user to reset after that number of days rather than only the ones who don't have a strong enough password.

Each time a user logs in, the system checks the current expiry rules to make sure their password is still valid. If the password expiry rules at that time say their password should expire, then the system will route them through the "create a new password" flow. Just keep in mind that the system checks at the date the password was created, vs. the expiry timeframe set by the account. Also, if the user is a member of multiple accounts (under the same User ID), then the system will take the most strict password rules from all of the accounts they're on. So if one account says 90 days, and another says 30, then it'll be 30 for that user.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi ​@gabrielle.thauvette,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.