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Hello,

We do some post processing of signed documents and we noticed that one customer has e-signature picture/stamp rendered as Annotation with type Stamp:

  /Subtype /Stamp
/Type /Annot

However, all other customers including our dev account render e-signature as image object

/Subtype	/Image	
/Type /XObject

My question: is there any setting that controls this behavior? Or is it some regional differences?

Thank you.

Hello @Alexander Shiryaev ,

Welcome to the Docusign Community and thank you for posting your concerns!

I understand you want to know why the processing tool is showing two different signature types and how to control it.

To be honest, I have not seen a behavior like that nor am I familiar with the tool you are using for the post processing, however, if you can be so kind as to provide me envelope IDs we can check that in our system and find differences from our side: Locate a Docusign envelope ID

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Hello @Alexander Shiryaev ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 


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