Hello @Steffen,

Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community.

I apologize for any inconvenience that this might cause you, we are committed to providing you with the best service possible. Thank you for bringing this matter to our attention, I understand that you want to know how to access envelopes with the CoC that you signed in the past.

To clarify, by subscription are you referring to creating an actual account, or if you already have an account you are referring to when you purchase a subscription?

If no account was created during that time the only option, would to search for the envelope notifications on your email.

Thank you for bringing this matter to our attention, I understand that you want to know how to retrieve the COC for one of your envelopes that was signed more than a year ago.

If you already have an account with no plan, you can use the Search for Envelopes feature, on the Agreements page, you can search for envelopes by their name, sender and recipient names, recipient email, and envelope ID. You can also search in envelope custom fields. The search is treated as a wildcard search unless you enter your search term in quotation marks for exact matches. You can search in specific collections, quick views, or a single folder. To reset your search, clear the search term from the search box. You can also search by envelope ID or search for envelope custom field values.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @Steffen,

I hope you are doing well.

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.