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With DocuSign it is possible to attach excels during signing, but during the process it transforms the excel into a document, is there a configuration that keeps the excel as an excel attachment?
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Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Unfortunately all attached items (through the attachment field) are converted to a PDF and must be under 25 MB in size. The only way they can possibly remain in the same format is, having the sender add it as a document during the sending process and not requesting them as attachments during the the signing process nor a signature or field that can alter the document.
In the case you go through that route you would need to download the document as a separate file instead of combined: Add Attachments to a Document to Provide Supporting Information
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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