Skip to main content

With DocuSign it is possible to attach excels during signing, but during the process it transforms the excel into a document, is there a configuration that keeps the excel as an excel attachment?

Hello @4a246d1f-a5be-4227-9551-c863af ,

Welcome to the Docusign Community and thank you for posting your concerns!

Unfortunately all attached items (through the attachment field) are converted to a PDF and must be under 25 MB in size. The only way they can possibly remain in the same format is, having the sender add it as a document during the sending process and not requesting them as attachments during the the signing process nor a signature or field that can alter the document.
In the case you go through that route you would need to download the document as a separate file instead of combined: Add Attachments to a Document to Provide Supporting Information

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Reply