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Newcomer
July 23, 2024
Question

Document returned as two documents

  • July 23, 2024
  • 2 replies
  • 70 views

Docusign has returned the document as two seperate documents, one with each buyer’s signature.

2 replies

JohnSantos
Guru
Guru
July 24, 2024

@DougAllen 

Does one of the signatures appear to be handwritten with ink? It is likely they used the "sign on paper" option.

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Docusign Employee
August 7, 2024

Hi @DougAllen,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!