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Document getting blurry while signing

@Amit Patil I have seen poor quality documents uploaded into envelopes, especially when the document is scanned.  If the issue is widespread with every envelope you receive then I suggest trying a different browser. If this seems to happen once in awhile then I would check on how the document is being added and where the document originates such as scanned documents or poor quality PDFs.  Increasing the image quality is the only suggestion I have outside of further investigation into where the file is being created, saved etc.


Hi @Amit Patil,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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