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  I have, example, Joe Public, Jr. and Joe Public, Sr. signing the document.  If I add those, will it not validate correctly?

Hi @JJP2121 !

We always recommend providing recipient’s full names. In some cases, such as simple electronic signature (SES), the name may not be a barrier to signing, but it can still cause difficulties in identifying someone.

However, there are scenarios where the full name is mandatory, such as using the ID Verification feature. As you can see in this article below, in certain scenarios the absence of a surname can prevent the person from being validated.


Hi @JJP2121,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

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Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 


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