Sometimes I get an email from docuSign with the signed documents attached and sometimes I need to login to retrieve the documents to download. How can I set it up so the client ALWAYS gets a copied emailed to them? And if it matters, I’m under my brokerages umbrella of users, so it is something they’d need to “turn on” because I can’t find the option anyway on my dashboard/ profile / settings.
Thank you !!!
Thank you John Santos
In addition to the response from John Santos. Even when this enables on a specific sending account, the documents will not be attached to the completion email notification if the total size of all documents is larger than 5 MB.
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
