completed signing PDF returned by email

Question

Sometimes I get an email from docuSign with the signed documents attached and sometimes I need to login to retrieve the documents to download. How can I set it up so the client ALWAYS gets a copied emailed to them? And if it matters, I’m under my brokerages umbrella of users, so it is something they’d need to “turn on” because I can’t find the option anyway on my dashboard/ profile / settings.

Thank you !!!

JohnSantos · Accepted Answer

@Luisa Bada- That is an Administrator setting change at the account level. You might be using different accounts where this is set differently. You can find this setting under Signing Settings.

mrave · Answer

@Luisa BadaIn addition to the response from John Santos. Even when this enables on a specific sendingaccount, the documents will not be attached to the completion email notification if the total size of all documents islarger than 5 MB.

Reply

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Scanning file for viruses.

This file cannot be downloaded