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Newcomer
April 29, 2024
Question

chat button on signature boxes

  • April 29, 2024
  • 2 replies
  • 52 views

I sent documents  to be signed and there are chat button on top of the signature boxes. Client is unable to sign.

2 replies

Alexandre.Augusto
Docusign Employee
Docusign Employee
April 29, 2024

Hello, @Peter J 

 

Welcome to the Docusign Community!

 

Could you send a screenshot showing that, please?

 

Thanks,

Alexandre 

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Docusign Employee
May 13, 2024

Hi @Peter J,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.