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I sent documents to be signed and there are chat button on top of the signature boxes. Client is unable to sign.
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Hello,
Welcome to the Docusign Community!
Could you send a screenshot showing that, please?
Thanks,
Alexandre
Hi
I hope you are doing well.
I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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