Hello @Stacey,
Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community.
We are committed to providing you with the best service possible. Thank you for bringing this matter to our attention, I understand that you want to know how to change the user interface to the older version.
These changes are part of the Docusign Core Production Release Notes: 24.1.02.00 May 2024. You can find all the details here. New/Enhanced (docusign.com)
We sincerely apologize for any inconvenience caused by the recent changes to our user interface. Our intention was to enhance your experience.
We value your feedback and are committed to addressing your concerns. Our team is actively working on adjustments and improvements to better meet your needs. Your satisfaction is our top priority, and we appreciate your patience and understanding during this time.
Currently, there is no option to revert the changes on the user interface.
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
The latest random change to how Docusign appears on our screen is frustratingly unhelpful.
I need it to fit in a small space next to all the other apps I’m required to have open. I need to see it appear like my emails would, inbox, drafts, completed...nicely listed similar to an email outlook screen with neat sidebar and the list of docusigns to the right. I complete a DosuSign every 30 minutes. The new appearance and layout completely hinders any efficiency I need. Please ask your users before rolling out what appears to me to be an arbitrary change and without notice to users and without guidelines as to how we could modify the appearance to fit it better on a screen. Please advise how to modify the new rollout
I absolutely agree!! There is so much more negative space now, and it should be easier to read the title of each document. Please, for the sake of our sanity, either make the interface more user-friendly or give us the option to make changes based on our needs.
Hello @DS User,
Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community.
Thank you for bringing this matter to our attention, I understand that you have feedback to provide for the recent changes in the user interface.
We sincerely apologize for any inconvenience caused by the recent changes to our user interface., we value your feedback and are committed to addressing your concerns. Our team is actively working on adjustments and improvements to better meet your needs, any feedback that can improve our users’ experience is always more than welcome.
If you’re a Docusign Administrator for a corporate plan, you have the additional option of filing your request directly when you’re logged into your account. You’ll be able to click the “Give Feedback” button at the bottom of the screen to submit your idea.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
