Changes to the appearance on our screens

Question

The latest random change to how Docusign appears on our screen is frustratingly unhelpful.

I need it to fit in a small space next to all the other apps I’m required to have open. I need to see it appear like my emails would, inbox, drafts, completed...nicely listed similar to an email outlook screen with neat sidebar and the list of docusigns to the right. I complete a DosuSign every 30 minutes. The new appearance and layout completely hinders any efficiency I need. Please ask your users before rolling out what appears to me to be an arbitrary change and without notice to users and without guidelines as to how we could modify the appearance to fit it better on a screen. Please advise how to modify the new rollout

Christopher.Alpizar · Accepted Answer

Hello @Stacey,Thank you for reaching out here, wewant to welcome you to the Docusign Community, Iappreciate you bringing your question to thisCommunity.Weare committed to providing you with the best service possible. Thank you for bringing this matter to our attention,I understand that you want to know how to change the user interface to the older version.These changes are part of theDocusign Core Production Release Notes: 24.1.02.00 May 2024. You can find all the details here.New/Enhanced (docusign.com)We sincerely apologize for any inconvenience caused by the recent changes to our user interface.Our intention wasto enhance your experience.We value your feedback and are committed to addressing your concerns.Our team isactivelyworking on adjustments and improvementstobetter meet your needs.Your satisfaction is our top priority, and we appreciate your patience and understandingduring this time.Currently, there is no option to revert the changes on the user interface.Note:Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support someoptionsdiscussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.Compare eSignature plans & pricing.Let us know if you need further assistance.Best regards,Christopher |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

DS User · Answer

The latest random change to how Docusign appears on our screen is frustratingly unhelpful.

I need it to fit in a small space next to all the other apps I’m required to have open. I need to see it appear like my emails would, inbox, drafts, completed...nicely listed similar to an email outlook screen with neat sidebar and the list of docusigns to the right. I complete a DosuSign every 30 minutes. The new appearance and layout completely hinders any efficiency I need. Please ask your users before rolling out what appears to me to be an arbitrary change and without notice to users and without guidelines as to how we could modify the appearance to fit it better on a screen. Please advise how to modify the new rollout

I absolutely agree!! There is so much more negative space now, and it should be easier to read the title of each document. Please, for the sake of our sanity, either make the interface more user-friendly or give us the option to make changes based on our needs.

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