Hi @Clutterbug,

Thank you for reaching out to the Docusign Community.  

All envelopes created by your user will be available directly on the eSignature dashboard. If you are looking to still get the completed documents emailed to your email, or someone else’s, then you will want to include these email addresses as part of your signing order as Carbon Copy recipients. And, if the option to attach the completed documents to your emails has been selected in Settings>Signing Settings, then the documents will be included as a PDF along with the envelope access link. For more details on these topics, see:

Signing Settings - Envelope Delivery.

You could also save this configuration as a template, to streamline the process in the future. Detailed steps on this process can be found, here:

How do I create a template?
Feel free to let us know if you need further assistance with this. 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

Thank you...so I’d like for that second email address to not be customer facing, i.e., I would ideally prefer that a client has zero idea about my second email address, so is there a way to suppress that from appearing on the envelope.

You’ll have to pardon me as a newbie asking these questions. I came over to you from the other big name in esign documents. There was a way I could go into my account as an admin and put in two email addresses for returned, signed documents. Wondering if Docusign is the same?

Thank you

Hi @Clutterbug,

Thank you for following up.

The closest option to what you are looking for would be our Email Archive Configuration feature. With an Email Archive Configuration you can add an email address to forward all completed envelopes in your account, without it being visible to your signers. For more details on this topic, see:

Add Email Archive Addresses

Note: Some advanced features and options are supported only in certain Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. 

Compare eSignature plans & pricing  

Feel free to let us know if you need further assistance with this. 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

​Hi @Clutterbug,

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!