Can email message have a hyperlink?

Thank you so much for your help.

Hi @Megan,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

Thanks mrave & .Alejandro.Ramos I tried 

replacing your <a href="https://www.google.de">Click here</a> with

 <a href="javascript:app.launchURL('https://www.symmetry.com/ssta', true);" style="color:#075699; font-weight:bold;">Agreement</a>

and my message “appears” to have a hyperlink (in that it is blue & my cursor changes when I hover over it) but when I click it nothing happens. I also cannot copy the link in hopes of pasting in a url. 
 

Here’s my scenario: 
Our Legal team wants to transition to a click wrap agreement for standard terms & conditions. 
We use DocuSign from inside NetSuite. My NetSuite Quote contains an Agreement hyperlink to our HTML Subscription Service Documentation & Trial Agreement page. 

I am having difficulty accomplishing this. The NetSuite electronic document hyperlink works 

(re-directs me to the HTML Subscription Service Documentation & Trial Agreement page https://www.symmetry.com/ssta but when it is presented to DocuSign so that I can assign recipients the link no longer works. 
 

I have dug through DocuSign help for options and find the concept of “Supplemental” documents, but this is awkward. (plus, I need an additional license)

Oddly, AFTER I test signed it then Opened the Completed document, the hyperlink works & I am re-directed as expected. Of course, I need the signor to be required to access the link before signing so need to move that access to the front of this docusign process. 

After all that…. any suggestion? 

Thanks. 

Hi @cduffyaz4,

Thank you for sharing your use case.

The behavior you describe is expected from eSignature by design. At this moment, the only option to create a clickable link within the signing session is the one outlined in the guide provided below:

How do I create a hyperlink in a Docusign document?
However, a downside of using this method is that the text in the box will be printed on the completed document.

Feel free to let us know if you need further assistance with this. 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!