Back to Docusign.com
I just got Docusign and everytime I have someone sign a document, when I print it out, it blacks out everything this is signed with docusign. I thought it was my printer so I went out and bought a new printer and its doing the same thing. I’m ready to lose my mind...I have so many documents to print and cant do it…...what is going on...this is only on docusign signatures. NEED HELP ASAP!!!
+19- Guru
Can you try to print them from the PDF reader? When you view it from the PDF reader does it show the signatures correctly. If you are printing directly from your browser, it might be an issue with it. Try a different browser.
-
Document Format: Ensure the document you are printing is in a standard format like PDF. Sometimes, the issue can arise from non-standard formats.
-
Download and Print: Download the signed document from DocuSign to your computer and open it using a reliable PDF viewer like Adobe Acrobat. Try printing from there instead of directly from the DocuSign interface.
- Community Moderator
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.