Hi @Duckdollars,

Thank you for reaching out to the Docusign Community.  

These users’ profiles and documents will remain available, unless their membership is closed. If the user in question owns two Docusign accounts related to the same email address, and these share the same password, they will be able to access them in 2 different ways, depending on whether or not these accounts are hosted within the same Docusign server.

If they are, the user will have the option to switch between accounts as part of the profile picture dropdown menu, located at the top right corner of the screen. Otherwise, they will have the option to pick which account should be accessed at the moment of logging in, after entering their credentials. More information on this topic can be found, here:

Switch Accounts and Set a Default Account
Switch between Docusign accounts within the same server

Switch Between Accounts on Different Servers

Feel free to let us know if you need further assistance with this. 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

​Hi @Duckdollars,

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!