Hello,

Thank you for reaching out here in the DocuSign Community.

Please view the following article on how to add a user: https://support.docusign.com/s/document-item?bundleId=tku1629136038406&topicId=asn1631127711166.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

so “add user” isn’t an option anywhere on any of my screens or drop menus… I have the real estate level esignature account which should allow for more than 1 user but I do not have the ability to add users! help please