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Newcomer
October 23, 2024
Solved

Add a signee on the way

  • October 23, 2024
  • 2 replies
  • 45 views

Please note that we have an enquiry related to the signing order and I don’t know how I can request support on it. Can you please assist me?

 

The enquiry relates to the case as this is descripted below:

 

  1. A user inputs a document for signature with 5 signees in sequence.
  2. On the way the 4th signee would like to add a new user as 5 (number 5 user will be 6).

 

Kindly advise if this is possible and if yes please guide me how I can do it.

Best answer by Hengfeng Ge

the send can correct the envelope which is not completed. please reference the document:

https://support.docusign.com/s/articles/FAQs-related-to-correcting-envelopes-in-DocuSign?language=en_US

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

2 replies

Hengfeng Ge
Hero
Hero
October 23, 2024

the send can correct the envelope which is not completed. please reference the document:

https://support.docusign.com/s/articles/FAQs-related-to-correcting-envelopes-in-DocuSign?language=en_US

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
November 6, 2024

Hi @Nicolas,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.