Acknowledgement after Documents signed

Question

Hi, I use DocuSign to send offer packets out to a large number of acquired employees. When an employee signs/completes the envelope, we like to send an acknowledgment/welcome to the employee (currently manual via email). Is there a way to load the acknowledgement document into DocuSign that will trigger and send once an envelope is complete?

JohnSantos · Accepted Answer

@DeeDeeYes, you can modify the DocuSign email resource file and assign it to a specific brand to customize it with a specific acknowledgment or welcome message that goes out to employees. This involves editing the DocuSign_EmailResources.xml file, which is part of the master resource files used by DocuSign for customizing various text elements, including email messages.

nathaly.monge · Answer

Hello @DeeDee,If you found the providedresponse to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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