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Acknowledgement after Documents signed

  • August 13, 2024
  • 2 replies
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Hi, I use DocuSign to send offer packets out to a large number of acquired employees. When an employee signs/completes the envelope, we like to send an acknowledgment/welcome to the employee (currently manual via email). Is there a way to load the acknowledgement document into DocuSign that will trigger and send once an envelope is complete? 

Best answer by JohnSantos

@DeeDee 

Yes, you can modify the DocuSign email resource file and assign it to a specific brand to customize it with a specific acknowledgment or welcome message that goes out to employees. This involves editing the DocuSign_EmailResources.xml file, which is part of the master resource files used by DocuSign for customizing various text elements, including email messages.

2 replies

JohnSantos
Guru
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  • Guru
  • Answer
  • August 13, 2024

@DeeDee 

Yes, you can modify the DocuSign email resource file and assign it to a specific brand to customize it with a specific acknowledgment or welcome message that goes out to employees. This involves editing the DocuSign_EmailResources.xml file, which is part of the master resource files used by DocuSign for customizing various text elements, including email messages.


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  • Community Moderator
  • August 27, 2024

Hello @DeeDee ,

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Best regards,

Nathaly | Docusign Community Moderator
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