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Hello,Google recently moved their beta solution to production. As a large google workspace consumer, I started getting questions immediately: how does it compare with DocuSign?I would be very interested to hear your thoughtshttps://workspace.google.com/resources/esignature/Thanks

When I send a document, will other users in our account have access to the document? Can account administrators view the document? 

Hello. I got an email from parter company.However when I click the button to sign I cannot access to contract to sign.There is a pop up “Something went wrong with the invitation.” Whenever I log in to my account even I cannot see my contract eventhough I was in the receipient. Could you help me how to solve this problem?

How can I change the default signature within a signing document. When I select the signature, I only have the option to Resize or clear. I was not given an option to adopt a signature. The bank requires an image of signature or freehand signing on keypad. However the document is automatically coming up with a written version of my name which the bank won’t accept.I have gone into my profile and removed old signatures so only signature available is my image signature now, however when the bank resent document, again I am not given the option to adopt a signature and it keeps coming up with a written version of my name.Help.

I have a 300 page pdf I send out to 60 people. They all need to sign off on the pages they are responsible for. I created a template to assign the signatures and check boxes for each signer via AutoPlace:Signer1 signature mapped to \s1\, Checkbox mapped to \cb1\Signer2 signature mapped to \s2\, Checkbox mapped to \cb2\etc.Signature works great, if they have 3 pages they need to sign they are prompted 3 times to sign.For checkboxes for some reason when they check the first box it automatically checks them all. Is there an option to make them check each box individually? The number of boxes per user varies. (I have the same issue with drop downs, they select 1 value, and they all get set to that value).

I receive reports (in pdf format) from vendors that were esigned via DocuSign. I am unable to submit these pdf reports to FDA electronically, since the pdfs are considered protected files (security settings or password protection cannot be activated). As a DocuSign user (I have both Part 11 and non-regulated accounts), is there a way that I can remove these protections from the pdfs, while retaining the signatures within the report? A colleague commented that the person who initiates a workflow, can remove the security settings from the DocuSign document, however I can’t find this feature in my DocuSign account. Appreciate any help. Thanks.

Hi everyone, I am desperate to download all my envelop reports from last year with details. Please help. The bot is not helping at all. Thank you

I am wondering if anyone in the community has navigated a support ticket where people are experiencing multiple email reminders even after they have finished their action.  This is happening for a group in our business who has been really stable for multiple months and they swear they didn’t change anything in their template/workflow. From their eyes, this is new and sudden behaviour.  Thanks for any insights you may be able to offer.

Hello,As an inspection company in Portugal, we issue inspection certificates and are looking to integrate this process into our ERP system (Odoo). We aim to use Advanced Electronic Signatures (AES) or Qualified Electronic Signatures (QES) for these certificates. Could you please advise on the best solution and steps to implement this integration with DocuSign, and can we use this solution by the name of company instead of personnel identity?Thank you for your assistance.

I can’t seem to locate a number or email to fix issues I’m experiencing with my mobile app.  Do they have one?

Hello, Is there a way to make it so the signers can’t download the DocuSign document? I just need them to sign and only I have access to download. Thanks,Sara

Hi there, 2 questions. First one, pretty sure the answer is no, but there may be a work around. I have a bulk list to import (I’m fine with the CSV and importing). I got name, email, role and the company name. For some, we don’t have any name listed only a generic email like info@company.com. Is there a way to leave it (the full name) blank (I’m guessing not as I get an error message after import and I need to clear them invidually) so the enduser signing the Document input his name without us having to populate manually all the missing ones. That would save us a lot of time for those cases. I know it may look like a mass mailing at random targets, but it is not. I was provided with a list from our CRM that did not grab the names for whatever reason (I was not behind that exportation so I am unsure how they did it and the process to get a new list will not be worth it). Second one. In a bulk import, is there a way that an ECF be also used in the document (DCF)? Meaning that the bulk im

We have built order forms based on different templates. If we change the original word/pdf-document for example want to add totally new question in it. Do we need to built web Form all over again?We can copy the template and replace the original document,  and the start the Create Order Form building from the start. This is how we do it now.

Is there any way to stop the "Your document has been completed" auto email notifications from being sent to some of the recipients (but not all recipients) when using a template? Not all the signers need a notification, and I really do not want to clutter senior executives' inboxes. How can I turn off the auto notification for two of the multiple signers in my template? MTIA!

how can i transfer the web form created by a user to another user

Hi everyone, I started a trial a few months ago and didn’t have time to try it out. Anyone know if there’s a way to extend, or start a new trial? Thanks!

If a resend an envelope that has a signing order and has already been signed by previous approver and I need to resend to the approver in turn… will it be send to all approvers or just the ones pending? pls advise.

Hi There,I need to download completed envelopes and wondering if DocuSign retrieve is available on my Business Pro Plan? Kind Regards, Mo

I’ve been using Docusign for months, with a paid account.  I went on vacation, came back, and all of my documents and previous records are gone.  It now says I have a freebee account.  I have no idea what happened.  Help!

Hi all! I've created a free account to test DocuSign before I get a paid subscription, it should be the 3rd day of usage out of 30, I sent 4 envelops and now it says that I no longer am able to send. Do any of you know what's going on? Thanks!

I want to set a specific rule for a user group when they receive documents that it can be restricted to only having the option to receive a copy,  eg below. Any help is greatly appreciated 

Hi all, One of our tenant users received an email from no_reply@docusign.com mentioning that Docusign isn’t able to process the payment because the payment info is incorrect or outdated. Is this a valid mail? Thanks in advance,Karim Zaki 

Hi,When a new employee is signing trough Docusign, it´s very easy and didn´t need to legitimize with Bank ID. Should it be that way, or can do add Bank ID in the process? Thank you for the help. Best regardsJohanna

Hello,I created a standard and tried to create in Webform the recipient list moved over but non of the fields moved over, is there a way to fix this, or do I need to recreate everything?