Solved

Hello! The Docusign admin for my company has set up shared envelopes for one of our employees with herself. This worked out well, but she was wondering if there would be a way to make it so that she does not receive email notifications for the shared envelops and instead only receive notifications for her own direct envelopes. I tried looking for information on this but it seems that shared envelopes are still quite new, and I was unsuccessful in finding anything on this topic. Is this possible?   

 When I am in the Inbox view, there is no Resend button. However, if I am in the Homepage which lists the last 5 items under Agreement Activity, I see the Resend button.How can I resend a contract that is still pending one signature if it is not listed on the Homepage?

Is there any way to a page to an existing envelope with an existing document without it being created as another document?

Hey Guys, I know how to set an expiration date within the DocuSign template or sending process. However, for our business case we need a way to set an exact time. I.e. the offer should not be valid for several days but in most cases only today until x pm. Is it possible to set an exact expiry time?Best regards, Tom 

How can I send the English version of an email in French using DocuSign?Is there a parameter like Language=Fr in the EnvelopeDefinition class or the EnvelopesApi class?"

We have a group of users that are complaining that the envelope ID is showing on all their documents and they would like it removed. I see the option in the sender settings that’s already off (Enable including the Envelope ID on the document) it’s also greyed out so i can’t turn it on if I wanted to (I’m an admin btw). I also checked the template and don’t see the document ID on the document so I’m a bit stumped on where to go now. any guidance would be appreciated. 

I'm not able to create a template because the option to create doesn't appear to me, when I click on Start, I only have the option to use a template and send an envelope

Hello! I am testing our Workday integration with DocuSign. Everything is set up correctly on the Workday side - I’m able to verify the account ID, add the anchor text, and even start a document successfully. The issue is that once I open the document to sign, the DocuSign AutoPlace text fields are not working. I’m only able to place a field wherever I want on the document. I updated the document custom fields with the autoplace text and everything to match the anchor text in Workday. Is there something that I’m missing on the DocuSign settings side that is the root cause of this? Please help!

I need to put digital signatures in documents on Bluebeam. Anybody find a way to do this?

I signed a scam hotel reservation email (sender: royal-visit.com). Only found out today that this sender has nothing to do with the event I am attending and that the email was a scam. The signed document was a legitimate docusign envelope.I haven’t provided any credit card info. What should I do?

Hello,I’ve noticed that my Docusign signature from Zipforms appears different (weird font and all caps) than my signature when I send an envelope from Docusign itself.  I can’t figure out how to change the appearance of that signature (Docusign via zipforms).  Please help. Much Thanks

Hello!  We are just building/deploying our first PowerForm on our website.  When testing I noticed the Finish Signing Later option is grayed out.  Is this not an option with PowerForms?  I have been looking through settings and am not seeing anywhere to check a box.  I have also tried looking in documentation but all I am seeing is how to choose the option on the signing side.  I’m not surprised if I am just missing something in my search. Thank you! Wendi

Hello,right now I noticed my powerform only get the form questions of recipients before beginning signing, and these information is getting pushed to the generated envelope. Is there a way to add more form field to get these printed as well automatically at the correct placeholders they've been put? Instead of having the recipient completing this at the step 2 when envelope opens?Thanks

I have tried putting these into email body messages but they come up empty.Maybe I am not using the correct syntax.<%Data:DeclineReason%>[[Data:DeclineReason]]

Hello! I am trying to implement a PowerForm signing workflow where the first signer specifices the second signer, the second signer specifies the third signer, the third signer specifies the fourth signer, and the fifth signer is constant. Each signer must also sign the document at each point in the workflow. I have configured the signing order as follows: 1   First: Needs to Sign 2 Second: Second (assign): Specify Recipients 3 Third: Third (assign): 4 Fourth: 5 Fifth: Known Signer name@email.com On the template, I have input only the role and left the name/email blank, except for the fifth signer, who is known. The first signer browses to the PowerForm and enters their name/email as well as the second signer's name/email. The second signer receives an email to "Please review and complete the recipient information," but when the PowerForm

Hi all, I work for a financial services firm and are looking to use docusign for client documents.  One of the requirements is that my account must support, “legacy KBA / ID check, SMS or Phone Authentication and the Dcoument Visibility feature”.  Where do I go in my account to see if I have these features? Thanks!

Hello. I receive documents from my team on Thursdays and Friday. For some strange reason I'm not receiving random emails from DocuSign on random days and at random times. Typically, at 1am through 3am in the morning. Any advice. Thank you for your time!

When a witness is to sign a document do they have to visibly witness the signer signing (say through facetime) or is the security on the computer enough to verify that the witness has witnessed the signature.

I have a situation where I have multiple documents going to the same person for signature in the same envelope. It appears that the signor has to click through each individual field to sign each document. So they are signing/clicking through 20 different times in the same envelope. Is there a setting or an easier way where they can sign one time but the signature and date fields get copied to all other signature fields in the envelope so they only have to sign/date one time instead of having to click through each of the 20 signature fields separately? 

Help me with the steps to follow how to reduce the file size before uploading. what settings should i change?

Hello, just starting to use Docusign, how can i access to the SMS authetication process?. or email authentication, it seems it is not included on my version, should i make the suscription process?, regards 

I want to send out a document that needs to have a correct received on date and signature, would it be possible in any way to have the recipient have to sign that portion of the document before the rest of it opens for viewing (maybe, if possible, to add an alert “this is only a received confirmation signature....”

We appear to have lost the labels that we had on our templates so as clients knew what and where to complete on the document.  Is there any way to get this back?

If I am a DocuSign corporate customer, how many people can be registered as admin and users?Please check this Company : Focusasaicorp.com  I registered  add one more admin & one user just now. Admin: DONGWOOK KIM  & Marie Leeuser:: Daniel Kim  Name Email Added Status Permission Profile Groups Actions DONGWOOK KIM f**@foc**p.com 9/22/2022 | 6:56:58 pm

Hello everyone, is there a way to prolong working time in DocuSign?it keeps loggin off quickly due to inactivity. Is there a way to make this timeframe longer?Thank you in advance