Turn off some "Your document has been completed" auto emails

Forum|Forum|1 year ago
September 18, 2024
3 replies
240 views

Is there any way to stop the "Your document has been completed" auto email notifications from being sent to some of the recipients (but not all recipients) when using a template? Not all the signers need a notification, and I really do not want to clutter senior executives' inboxes. How can I turn off the auto notification for two of the multiple signers in my template? MTIA!

Best answer by JohnSantos

@Cathrin

That is something that the recipients can change under their preferences. They need to login to their DocuSign account and in their profile go to My Preferences → Notifications and uncheck the correspond option. (i.e An Envelope is Completed)

JohnSantos

Answer

Guru

@Cathrin

That is something that the recipients can change under their preferences. They need to login to their DocuSign account and in their profile go to My Preferences → Notifications and uncheck the correspond option. (i.e An Envelope is Completed)

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

C

Cathrin

Author

New Voice

Merci!

C

Christopher.Alpizar

Docusign Employee

Hi @Cathrin,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.