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Docusign Discover 2024: Explore What's Next in Agreement Technology

1 month ago

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Zalak SonaniNewcomer

asked in eSignature API

Need to call the Rest APIs without needing to navigate uses to the https://account-d.docusign.com/oauth/auth?.. URL.

I want to directly call the REST APIs, without redirecting the users to the link below --https://account-d.docusign.com/oauth/auth?response_type=code&scope=signature%20impersonation&client_id=1ea1d-9164-4c10-923aa&redirect_uri=http://localhost/3000So basically, I want some feature that will allow me to call the APIs directly, But according to the https://developers.docusign.com/platform/auth/jwt/jwt-get-token/ documentation, each time I need to redirect users to the https://account-d.docusign.com/oauth/auth? page and then get the code , act….But my goal is to --- 1. Create the envelope using `/restapi/v2.1/accounts/c16e83xxxxxxa-44b1-8f3e-bc810bc14707/envelopes` api and2. navigate the user to that envelope `https://appdemo.docusign.com/documents/details/${envelopeId}` to the DocuSign where user can directly add recipients and tabs and send the documents to be signed by other users.Is this possible? Please let me know, any help will be appreciated.

160

2 months ago

IrynaNewcomer

asked in eSignature

Automated Employment Verification Letters

Hi everyone, do you know if there is a way to automate employment letters via DocuSign?

252

2 months ago

tnagulagamaNewcomer

asked in Workday

Validations on the form configured in Workday Review Docs step

Hi Docusign Team, We have configured a PDF form on the Review Documents step and we need to add some validation to the percentage box in that form that user should not enter more than 100% in it, is there anyway to add validations to the boxes in the form? Tried adding it on the PDF but when configured the PDF on Review docs, the validations are lost. Thanks

292

2 months ago

TylerGroupNewcomer

asked in eSignature

Customers not able to get SMS code to thier phone

We recently had a client who received thier docusign email for signatures but the SMS code never arrived to thier cell. When the husband couldn’t receive it, we then decided to send to the wife first and the SMS was again not delivered. We have never had this happen before. We verified phone numbers in both cases as well as the password needed. We sent them the things to check list from the Docusign suggestion list. This was a 3 person docusign folder which we ended up not being able to complete of course. Any thoughts on what may have happened?

jgostl-PGCNewcomer

One of the signers in the document is in the US, the other is in Europe. When filling in the date, Docusign always uses the US standard, mm/dd/yy, whereas the other signer is expecting dd/mm/yy. Is there anyway to specify the date format?

282

2 months ago

Beginner74Newcomer

asked in eSignature

Can an existing docu-sign be amended once fully signed?

For purpose of audit, I would like to have an amendment box added to the bottom of the docu-sign document. Therefore, allowing auditors to see the full life cycle from start to end, without having to search for multiple documents. Can a fully signed docu-sign be edited within the ‘amend’ box only and allow the user to update the Original Value and the New Value and type in their business case and if required, add in the name of the signatory?

BeginnerNewcomer

Is there a way to have the Advanced Option default instead of having to change every time I create an envelope? Specifically the e-signature option on the docusign envelope.

2 months ago

Ada RRNewcomer

asked in Workday

DocuSign - Workday integration

Hi :) We want to connect DocuSign with Workday and are looking for the documentation about the topic. Where can we find it? What needs to be done on our (DocuSign) side? I’ve found an info that there are resources on the Workday community, but we don’t have an access there.

169830

2 months ago

DeeDeeNewcomer

asked in eSignature

Acknowledgement after Documents signed

Hi, I use DocuSign to send offer packets out to a large number of acquired employees. When an employee signs/completes the envelope, we like to send an acknowledgment/welcome to the employee (currently manual via email). Is there a way to load the acknowledgement document into DocuSign that will trigger and send once an envelope is complete?

302

2 months ago

TechmanNewcomer

asked in eSignature

Docusign Template Footer

I’m new to Docusign and working on creating some contract templates using the Microsoft Word Add-In. Thhis works great. I created a template with a number of sender fields and everything seems to work as expected. My only remaining requirement is to add 2 required signers to the template document. I would like the signer/contract parties information to be reflected on the document at the bottom in a signer/parties section. How can you get the signatures and signed date to appear on the template? Is there an example of something like that somewhere?

472

2 months ago

maggie.gallottiNewcomer

asked in eSignature

Options for two signatures, only one required.

hi,For a new form, I have two signatures required, but only one is needed, not both. I first thought I could use a shared email account and each person would be able to adopt a new signature before signing. The other option is to make the signatures optional, bu I also thought I could possibly use a rule to figure out if a user had signed or not. We don’t want to use the Signing Groups option because we’re short on seats and we’d have to add more people to the group who are not already users.What are the best other options?thanks

1222

2 months ago

RYDNewcomer

asked in Payments

downgrading subscription

Upon my renewal date, I received a notice that my credit card number previously used, was no longer valid ( I reported a card stolen earlier that year). I decided to downgrade my subscription as I was not fully utilizing this particular plan. So I chose a lesser (paid) plan and entered my new credit card number. It automatically charged me my more expensive, previous plan on this new credit card number. I’ve contact Docusign several times to reverse this and enroll me into the lesser plan. I am getting a major runaround and being asked to send them an email stating, I understand their refund policy and they will “consider” my changes. Has anyone else experienced such a difficult and un-customer friendly process as this? What can be done here?

112

2 months ago

Susan YangNewcomer

asked in eSignature

How to correct receiver's email?

Hello, after I sent out the documents, one of the receivers told me that he didn’t receive it, after checking, I sent the envelope to the wrong email address… and another receiver already e-sign the document, how could I correct/revise the wrong email?

654

2 months ago

VConsultNewcomer

asked in eSignature

Signer can't sign - used to have a Docusign License

I sent a document for signature to someone that used to have a paid Docusign license account.When they try to sign, it tells them they no longer have access to Docusign Prod.It seems like Docusign remembers they had a licensed account before but it’s not active so it won’t let them sign.How do you fix this so they can sign as if they didn’t have a Docusign account?

333

2 months ago

CoachOchoa78Newcomer

asked in eSignature

Need help with signing access

I was attempting to sign a document AP24067030542-Medina-Recon 08.01I did not receive the code and got a message to contact support.

162

2 months ago

mshealyDigital Collaborator

asked in CLM

Editing email resource file

I would like to keep this email from being sent for a specific brand. I have looked at the signature and the email resource files and neither of them has this email showing. Where can I edit this txt or keep it from sending upon decline to sign?

jay6348Newcomer

I signed in person. How do I tell docusign that so I stop getting the annoying requests

305

2 months ago

CraigMNewcomer

asked in SDKs

Text multiline get height

Hi i need to list text items, each item could contain more than 1 row, how do i find the height of each text so i can YPosition the next Text below

423

2 months ago

arielabaruffaldiNewcomer

asked in Embedded Signing

Is there a way to handle load and errors from Docusign ePowerForm iframe?

We are using an iframe to embed a PowerForm for signing envelopes on an app using React js. I wanted to ask if there is a way to handle errors (if any) and loading events outside of the iframe.What I have tried:<iframe ... onError={(e) => { console.log({ e }); }} onLoadStart={(e) => { console.log({ e }); }} .../>

420

2 months ago

maciek-adchiNewcomer

asked in eSignature API

1-click signing process

Hi,My web app contains a form where all input data is applied to a designed template on DocuSign. When template is created the user is redirected to DocuSign, where they complete the signing procedure, including all necessary clicks. After the signing process is done, the user is redirected back to the web app.My goal is to build a solution that allows users to sign and send a document with a single click, such as an 'Agree & Sign' button. The intention is to avoid redirecting them to the DocuSign page for the signing process, as there has been a 40% drop-off rate during that step.I just want to know if it's possible, and if so, how to do it.Thanks

262

2 months ago

marekNewcomer

asked in SDKs

Webform with ID verification

HelloI would like to create a simple web application using. C sharp language. This application creates a simple webform where a user select an option A or B and, signs a document, and verifies with an ID or driving licence.Is this possible in developer account?How to create a webform, only with SKD or api or also manually with some UI interface.

371

2 months ago

RACENewcomer

asked in eSignature

Why user has to fill id verification before signing the documents

Hi, I am facing an issue that users have to fill the id verification form before signing , but i want to allow user to direct signing.

395

2 months ago

cskNewcomer

asked in eSignature

Docusign Signature Not Cursive, Defaulting to Standard Print

I use Docusign every 3-6 months for standard signatures requested on documents. In the past, my signature used in Docusign is the script signature I have selected. A new document sent to me, that has two signers (myself and another individual), is not accepting my script signature and is defaulting to a standard type. However, the other signer is able to use a script signature. I have reset my script signature several times, however, the document always defaults back to a typed signature. A normal type signature is not even an option in my list of created signatures. Any suggestions? Is this a setting the original sender of the document has unknowingly selected? TIA

mharmon312Newcomer

We had someone leave the company and would like to transfer her account to someone else. How can I do that?

JackiBNewcomer

A document is sent to a signer who signs the doc where he is supposed to sign. You don’t have the correct name of the client signer and need to change it. Can you make that change in DocuSign?

542

2 months ago

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