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How can I unlink a room from a ZipForm transaction. I linked to the wrong one.

Hello everyone, I am working as a programmer at a technology company and have the opportunity to work on a separate project with a client, Terus. This order is still normal, but there is a requirement from my client, Terus, that I must use eSignature API for some of their automatic functions. I have never approached eSignature API before in a learning environment. I accidentally searched and saw that everyone shared about eSignature API on the forum, so I want to ask everyone where to start learning?I also talked to Terus and they accepted that I did not know how to use it and told me to learn and complete the related functions at the end. Realizing that this is a good opportunity to gain more knowledge and serve my customers, I want to come here to ask to find a suitable path for my studies and work.Thank you everyone for reading my question, I hope everyone will respond and share experiences.-Tom-

I need to send 100 docs in one envelope - is that possible?

Hello,Has anyone experienced an issue with envelopes not always sending a pdf version in the completion email once everyone has signed a document in DocuSign? We’ve gotten some feedback that some HR are not receiving the document enclosed in the completion email, only as a link to DocuSign. (Please note, sometimes the document is included as an attachement and sometimes it’s not - there doesn’t seem to be any difference in these scenarios.) Many thanks in advance! Kind Regards,Lauren

last year, I went through the Identification process where the signatory presented his passport to a DocuSign verification officer via webcam, and after having the officer confirm his identity, he obtained a security code for qualified electronic signatures via SMS and then executed a qualified electronic signature.I don’t remember what I should select to go through the same procedure as last time in the DocuSign’s platform, where the verification officer confirms the signatory’s identity via webcam. Is this identification procedure no longer available?On the other hand, when I used the “DocuSign ID Verification for EU Advanced with Liveness” method of Identity Verification this time, I was able to proceed to the electronic signature without speaking with the verification officer via webcam, simply by taking a picture of my passport and a video of my face. Does an electronic signature in this procedure count as a valid qualified electronic signature that complies with eIDAS?

How do I find documents that others have sent me that I have signed?It seems like my email may be associated to multiple accounts. The account that I can log in to, 29922419, is NOT receiving documents that I signed related to that associated email address.How can I make sure that 3rd party docusign agreements sent to my email get associated to my active account? And can I archive other signed docs into that account if I have the security keys for them?I can reach \old documents from my email links but I would like them all collected in my account.

How can I send a docusign document to a fax address?

I’m trying to open a new tab from my application, allowing to an user sign an agreement. I have follow the tutorials, consult the API, test it with the API Explorer, and I’m not getting that the sign appear in the returned URL. I make two requests:https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/enveloperecipients/list/ https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/envelopeviews/createrecipient/The first one gives me all information I need to make the second one:{userName: “name”,email: “valid@email”,recipientId: “a number”,returnUrl: "http://example.org",authenticationMethod: "None"} This return a response 200 with a URL.When I open the URL in the browser, I can see the document but I cannot sign it. What am I doing wrong?

In the developer console, I can download a csv file with a  envelope.Is there a rest api that can download the csv?  

I have a process that requires two approval signatures, both from signing groups. The problem is that both of the groups will continue some of the same users. Is there a way to ensure that the same user doesn’t sign both times?For example: Signing Group 1 contains users A, B, C, D and Signing Group 2 contains users A, B, C If user A signs on the first signature line, is there a way to restrict it so that only users B or C could sign on the second line? Thank you!

Hi!Is there a way to have multiple party files with party management enabled? Asking since we have multiple business units each with their own customers, so don’t want to open system up to errors by selecting another business unit’s customer or death scrolling by listing all business units’ customers for everyone.Thanks,Dave Z

HI, there. Pretty sure I know the answer to this one, but is there any way to remove the VOID watermark from voided envelopes? Or to download a previous version of the agreement - before it was voided?Thanks, Zoe

Hello all, I know that when our recipient has signed the document and send it back to us, we are not able to make any changes and if finally we need an amendment, we should void the signed document and launch a new envelope (and pray that the recipient won’t do it wrong again). Following this, I wonder if there is any possibility to return it backwards to the recipient, without voiding, so he could make the proper changes and resign it?My question arises following the last time I had to void an envelope, but I didn’t find such option. Instead, the system proposes a “Decline to sign” option, which alerts that we “can request changes to this document” and we could “contact the sender directly” with our request. So finally it turns out that changes are possible even after the document is signed? Is that right? Could you please share what steps should we take in order to take this opportunity? Before bothering our client to try to change it, I would appreciate if you could advise us on thi

Hi,In docusigned documents, I noticed that above the signature sometimes it is written “DOCUSIGNED BY” and sometimes it is “SIGNED BY” even for the same user profil. For both, there is the ID underneath the signature.What is the difference when it is “DOCUSIGNED BY” and ”SIGNED BY”?

HiI am currently trying to place the SignHere tab.I have tried the anchor but have found out that my document, generated by the FPDF library, is not machine readable. So I have changed my mind and am now trying to place a fixed position to the SignHere tab. But it isn’t working either.It seems like my pdf is treated like a whole and not like pages.Is that possible ? Could this be the reason ?If so, how can I do ?Thank you for your help.

As an administrator, can I void envelopes sent by my users?

Hi team,i have this error:Error:"Error while requesting server, received a non-successful HTTP code [400]"Response Body:O:8:"stdClass":2:{s:5:"error";s:13:"invalid_grant";s:17:"error_description";s:16:"issuer_not_found";}We have created both the public and private keys, using the private key for authentication. We have also used the user ID and Integration Key, and the connection server set to account-d.docusign.com. It seems that we do not have the necessary permissions to connect.Could you please assist in resolving this issue?Thank you!

 For the following section, the Institutional Certification needs to be an either/or. If they complete the first box and sign, they do not need to complete the second box and sign. How do I create sign one of the two options?  

Hello All:Is there any way to change the settings on the left menu? (the one that begins: ‘Start’ , ‘Shared Access’, ‘Envelopes’...)I’d prefer that it remain fully open - so I don’t have to keep clicking “show more” whenever I refresh/move to another page. The two categories I use most are “Completed” and “Waiting for Others” - which means extra clicks to get to “Waiting for Others”.  thanksmr1

I saw in this document that PowerForms has an SDK Method,https://developers.docusign.com/docs/esign-rest-api/reference/powerforms/powerforms/createbut I can't find the SDK guide for PowerForms, or the maven dependency.How should I use the SDK Method for PowerForms?

Hello,Are “DS Viewer” permissions enough in order to have access to “Sign a Document” feature (where you are uploading a document and signing it, without sending or receiving)?  Cheers

So I sent a document out for signing 3 of the recipients signed it however I need to add people to this document is this possible

Hey there,I’m looking to create documents dynamically using the DocuSign API. Since the content of these documents is generated dynamically, the number of pages can vary significantly. I would like to know if there is a solution that allows for automatically placing a signature field at the end of each page, regardless of the total page count.Is there a method or feature within the API that enables this functionality? Thank you in advance

Hi everyone, I need help for the 2 points below:Are all documents passing our DocuSign account visible to everyone who logs in using the same credentials or we can limit certain documents to visible to certain signers? This particularly applies to employee contracts where we need controlled permissions. If documents are visible to all, what is the cost of adding another user/account so we can segregate confidential documents from the rest? Thank you for your help!

You know the Norton scam?  The one where they send you an invoice via email asking you to pay for your renewal or your services?  Well now they are sending their invoice via Docusign.  You guys might want to look into this.  The one I got recently was from Jason Colon email: (emails remove due to personal information)I have no subscriptions to Norton and will never subscribe to anything from them.  Just an FYI.Goodkirk