Back to Docusign.com

Get Started
- - Get Inspiration
Groups
Events
Ideas

Docusign Discover 2024: Explore What's Next in Agreement Technology

1 month ago

Home
Search

Unanswered questions

2942 Topics

Recently Active

Most views Most Replies

Empathy HousingNewcomer

asked in eSignature

witness recipient type

How do i enable witness recipient type?

7 months ago

Guy MorNew Voice

asked in Microsoft

"When an envelope status changes (Connect) (V3)" is creating multiple Connect configurations

Hello Community,I’m using a flow in Power Automate to save documents from completed envelopes to sharepoint and API the detail to another service. I successfully used "When an envelope status changes (Connect) (V3)" to trigger the flow and provide the needed documents and detail, but every individual run of the flow (one envelope), creates a duplicate of the Docusign Connect configuration. Very soon after, this results in too many requests at a time because every envelope is basically requested a few dozen times. How would I prevent this from happening? All I did to connect Power Automate’s "When an envelope status changes (Connect) (V3)" is to choose my account, give the flow a name, and choose to listen to completed envelopes, the initial Connect configuration was created automatically.

83219

7 months ago

SarahANewcomer

asked in eSignature

Embedded spreadsheets

We use embedded spreadsheets within the appendices to our legal agreements. When issuing the document in docusign, the embedded spreadsheet cannot be opened and viewed by the recipient. Is there a way in which you can allow the recipient to open but not change embedded spreadsheets?

292

7 months ago

ManuelVillalobosNewcomer

asked in eSignature

Value matching field

Hello,I am wondering if there is a way to use DocuSign to validate that the value entered in a field matches the value entered in a previous field. For example, when collecting banking information such as account and routing numbers, users typically need to confirm the information by entering it a second time. I am concerned that relying on users to check for errors may not be reliable. I have considered creating two separate text fields for the data, but I believe this would still require the user to manually verify the information. Another idea I had was to use the same data label for both fields, but this still would not catch errors if the user doesn't notice the mistake. Is there a way to set up DocuSign to automatically check that the values match and alert the user if they don't? Thanks in advance!🙌🏼

sbrgroupNewcomer

Hello, I want to create an elastic temple in docusign but I cannot find the option for it. Please help me find and use this option for our terms and conditions.Thanks.

292

7 months ago

EMRANewcomer

asked in eSignature

eSignature Size too small

Hi and thanks for your reply.The Standard Field signature box is too small. I increased to formatting to 200% but that’s still way too small. I’ve tried stretching the box by grabbing one of the corners. Nothing beyond the 200%, which is still way too small. Please help. Thank you.

2083

7 months ago

Cheryl WardNewcomer

asked in eSignature

1 envelope with several different/individual documents - restrict signer to see only 1 individual document

Hi all,I’m tryng to confirm/find a way to have 1 envelope, an envelope that contains separate, distinct documents, yet have Signer 1 have access to only 1 of the docs in that envelope. Is this even possible? How would I configure the template/signing order in order to facilitate this? Thanks in advance for any help you can give,Cheryl

112

7 months ago

sarahdewareNewcomer

asked in eSignature

Adding an optional signer

Can I allow for a recipient to have an optional signer if that person can not sign?

1022

7 months ago

JmpablocheNewcomer

asked in eSignature

don’t recognize my passport

My passport was recognized for the 1st document, but for a second document no

392

7 months ago

LynneNewcomer

asked in eSignature

Template/Bulk sending

Good afternoon,I have a form that requires to be sent to all our employees for them to individually complete. This takes around 5-10 minutes per form for me to add in the check boxes, text boxes, date, etc. I wondered whether you could create a template with all these fields present, however I cant seem to work this out.I have over 400 employees so if there was a quick method rather than doing it individually I would really appreciate anyone's suggestions. The other option is to send the same document to multiple people however due to GDPR I need to ensure the email addresses aren't shared. Thank you for reading.

tchodgeNewcomer

For some reason my DocuSign ID Card, has a second letter J. Added to my name. Every time I go to use the signature tool I have to manually delete the J. Out of my name. How do I correct that?

leo lopezNewcomer

how to have unlimted envolopes for bulk emails or the minimum 5K a daythank you

7 months ago

DirkusNewcomer

asked in eSignature

Sending for eSignature generates error "The usage of numerical tabs is forbidden because EnableTagTypeNumerical is not enabled for this account"

I tried to send a document for signature from a template that was previously used successfully from a demo account. It generated the error message "A requested plan item is not enabled for this account. The usage of numerical tabs is forbidden because EnableTagTypeNumerical is not enabled for this account."What’s the best way to resolve this? I did open a Global Support case, but I’m hoping one of you has seen this before and has a quick(er) resolution.Thanks!

3003

7 months ago

SusanJNewcomer

asked in eSignature

Sorority Housing Contracts

Hi,Is there anyone else in the this community that is using DocuSign for the Housing Contracts sent to the members of a sorority? I send out multiple contracts multiple times of year depending on Primary Recruitment and COB. All members are required to sign the contract whether living in the house or out. The contracts do not change very much from year to year or within a year. I make up a template for each academic year and use a bulk send. What I haven’t figured out is how to say my fields on the templates. I seem to have to add those fields every time I send a contract out. Suggestions for improving the fields: Date Field other than Date Signed, Telephone Number field, Number field with no commas that you could use for years.Thanks,Susan

382

7 months ago

BPalysJL2024Newcomer

asked in eSignature

Creating Custom Fields

How do I create a custom field in an envelope. I clicked on “Custom Fields” and selected “text” and overwrote it with Place,” but apparently the recipient was not able to enter the place of signature or did not understand it.Suggestions? Thanks,

282

7 months ago

HinghamHistoricalSocietyNewcomer

asked in eSignature

What type of account do I need to buy to do a Signing Group?

We are a small nonprofit trying to conduct a proxy vote of our membership for bylaw revisions. What DocuSign account level do I need to invest in to be able to use Signing Groups?

172

7 months ago

AbelNewcomer

asked in eSignature

the DocuSign home page is not sowing the quick access.

the DocuSign home page is not sowing the quick access. how do we fix the issues

1375

7 months ago

TaphinneyNewcomer

asked in eSignature

Certificate ID number

Our Certificate ID numbers used to always default print on the top of the page, and since February 2024 they are not always there now. I see there is a way to click on advanced options when sending a document and checking a box saying you want it to print at the top of the page but is there a way to set it up to be default again?

384

7 months ago

JackieJNewcomer

asked in Salesforce

Change the default status of the Sign Now Button

We have just updated our version of docusign which is integrated with Salesforce. We have noticed that with this upgrade the button ‘sign now’ is now defaulted to zero (unticked) where as it used to be ticked. It is just another small step that our workers need to remember to do in their process flow. Does anyone know if this default can be amended to = 1 (ticked) https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=psy1581360698967&topicId=jba1581360655134.html&_LANG=enus

202

7 months ago

johncon50Newcomer

asked in eSignature

Changing Language Envelope options

I have to send documents in English and some in French. With the current corporate account, the only way to send a French Document is to go into My preferences, change default langauge from English to French and send the envelope. The Envelope description is in French, ie “Complétez l’enveloppe avec DocuSign :” however EVERYTHING else displayed is in English:“Do Not Share This EmailThis email contains a secure link to DocuSign. Please do not share this email, link, or access code with others.Alternate Signing MethodVisit DocuSign.com, click 'Access Documents', and enter the security code:3E988621AC984C038710EB7B2B860E1E7 About DocuSignSign documents electronically in just minutes. It's safe, secure, and legally binding. Whether you're in an office, at home, on-the-go -- or even across the globe -- DocuSign provides a professional trusted solution for Digital Transaction Management™. Questions about the Document?If you need to modify the document or have questions about the details in

2755

7 months ago

Shannon15534Newcomer

asked in eSignature

POWERFORM - UPLOAD FIELD

I was under the impression that you are able to add an upload field to the powerform but I am unable to figure out how. Can anyone confirm if it is indeed possible and if so, how do you do it?

SDENewcomer

I have received a docusign document to digitally sign.I want to use the ‘Itsme’ app (QES) to sign the document.How can this be done?Does the creator of the document need buy this option? Or how does this work?thanks,Stefaan

798

7 months ago

b3accountingNewcomer

asked in eSignature

Fixed height on all boxes

is there a way to set a fixed height on all boxes added? Ideally, I’d like 12 to be fixed height. I set this to all custom fields that I created, but when I go to start a new document, the height on almost all custom fields resets to no value making the boxes taller than I’d like.

1336

7 months ago

SamBNewcomer

asked in eSignature

How do I assign seats to existing users when we have more users than seats?

We have 4 user accounts for eSignature, paying $300 per year each. However we only seem to have 1 subscription seat and therefore only 100 envelopes between us. We have sent a total of 230 over the year, so we keep getting warning messages to add seats. But shouldn’t we automatically have 4 seats/400 envelopes if we’re paying $1200?I can’t work out how to add seats without paying more.Any help on this appreciated!

IwonaNewcomer

Hi, I need to validate QES placed via DocuSign in an agreement, before signing by me. How can I check if the placed signature is the QES? I wanted to check it in Acrobat Reader but the program does not recognise neigher the issuer (wydawca) nor the subject (temat). How do I know if a signing person has used QES?

1502

7 months ago

Page 110 / 118

Badge winners

eopalkahas earned the badge 1st Question Posted
Jneuhausserhas earned the badge 1st Reply Posted
axelschenkelhas earned the badge 1st Question Posted
tijnhas earned the badge 1st Reply Posted
Groguhas earned the badge 1st Question Posted

Show All Badges

Code of Conduct

Sign up

Already have an account? Login

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Customer Login/Registration Developer Login/Registration

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Customer Login/Registration Developer Login/Registration

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Docusign Community

Code of Conduct