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Docusign have merged the documents into one long document AND recipients thus need to sign several places.Four recipients have signed first place but accidentally pressed "Finished" before signing on other pages.How do we get the document reopened so they can signed the remaining places?

The DocuSign eSignature pricing page states the following:Standard and Business Pro annual plans include an allowance of up to 100 sent envelopes per user per year. Should you need more envelopes than the allowance on your plan, you can purchase additional envelopes by logging in to your account and going to the Plans and Billing section of the Settings tab. There, you can purchase and start sending additional envelopes immediately.I couldn't find information on the cost of additional envelopes, even after starting the free trial. Could someone please provide details on the pricing for additional envelopes?Thanks in advance! FYI. I contacted the sales team and was informed that the enterprise plan requires a minimum of 500 envelopes. However, I used 171 envelopes last year with a different service, so I don’t need the enterprise plan. I just need to know how much it would cost to purchase additional envelopes beyond the 100-envelope allowance.

A member of the team has left the business and I just want to replace them on docusign with the new starter. Do I have to add and pay for another seat or can I simply swap the name, details out for the new person as we’ve already paid the subscription? Sorry can’t seem to locate the best way to do this. 

We are using Oracle Fusion as our ERP system. While using DocuSign for Oracle Contracts, we found uploaded document name (for eSignature) is changing from it’s original name to Contracs number.For example,uploaded doc name for Contract ‘999’ to be signed was “abc.pdf”,But after fully signed doc name changing to “999_Signed.pdf”.Whereas we need the signed doc name to be “abc_SIgned.pdf” Can anyone please tell me how/where to configure this naming convention ?I don’t see any such option under ‘Setting’ > ‘Signing and Sending’ > ‘Sending Setting’ on DocuSIgn Admin page

Hi, Is there any docusign setting which can work with multiple users id (guid), for now if we make API call with others user id (no creator of app) it doesn’t work, it is asking for creator user id in order to work.Help.

Hi everyone,Calling from Thailand. We using DocuSign with  SAPSF to initiate Recruitment Document and get candidate to sign. Now we are working with Rolling Arrays to establish their ePfile to connect with our SF. They need to have DocuSign configuration details but I can’t find it. Anyone know or has any experience connect with ePfile or could help navigate would really appreciated.Yui 

 Hello everyone, everything good?I would like some very complete help from you, it's the first time I'm dealing with this, so I'm pretty lost.The company I'm working for uses Pipefy for CRM and another subscription platform, from what I understand it works like this:There is a recipe in Workato that integrates with pipefy,At the end of the recipe (last 5 steps or so) it connects to a safe on the other platform where there are several documents with pre-defined text and where there are customer fields, there is a code that gets the information from the card within pipefy and fill it out and then send the envelopeI wanted to understand how I can do this within DocuSign.I tried to create a template within DocuSign, but how do I link the Pipefy fields within DocuSign?here is an example image of our contract with the fields in the other tool: 

Can anyone guide me how to use Maestro - initiating a workflow for self service forms?

I am the admin and only user for a company DocuSign account. If I add a coworker as a user, will that coworker be able to see the documents I process (confidential) in DocuSign? 

Document getting blurry while signing

Hello. One of my user groups just informed me that we can no longer use continuous scrolling to view Agreements on the Agreements tab. Envelopes are now broken up by pages. This is a big inconvenience for a team that needs a good and continuous overview of hundreds of envelopes at a time. Is there any way we can change this back? I don’t see any setting for it in Admin (and I don’t see this change anywhere in the release notes).

Can an instruction to the signer be made when a text box is to be completed by the signer?  For example, if we need to instruct the signer to type in the city that they signed the document, can a message be provided next to where they are being asked to type in the information? 

Where can I upload a document to send to people to sign?  

Hi All,I have a contract that needs to be signed by talent before an event. I then need them to fill out a fillable W-9, reimbursement form and invoice. Can I send all 4 documents in one envelope with only the contract being required to be signed immediately and then the other 3 docs being required to be signed a week later? I’m trying to avoid chasing people down for their forms after the event... Thanks!

Hello. Is it possible to set up a reminder reaching the the person whose signature only is missing?  Thanks,JuriB

I need to download a folder with fully executed documents for a client. How do I do that?

HiI wanted to understand if signing of board meeting minutes is legally accepted in India with docusign?  

I just bought a personal plan after doing a trial. I tried sending my first template and it says that I’ve used all my envelopes. What are envelopes? And how did I use any if I just paid for a plan? I just have two documents I need to send out to people.

Im part of one project that has a document that has been signed multiple times. Time between signatures have been many months. Document certificate shows only last date when document is officially signed.But there is markings that have been made by pdf editor, possibly before signing. Those markings are dates that would normally be signing date. But I know that those are false dates. I have signing id and docusign envelope id. Can I check all signatures for that document even Im not the owner of the document?  

Hello,we are planning a migration from the sapphire account to the nttdata account.Could the users and the envelopes of the users be bulk exported and imported into the new system?i see the option to download the users but i dont see the option to export the envelopes of the users so they can be migrated as well.Could you please assist with some information how i can do it? Best regardsSchmidt

In our newly implemented integration, I can see and download the PDF and Word files that are coming in to Salesforce via Docusign in the DocuSign status object. However, I’m unable to open the downloaded Word file and get this error - any suggestions? 

System isn’t letting me down grade my plan to free. Money was taken from my account that I need desperately to pay other bills. I have no income. I need a refund immediately. The self help isn’t helping me 

Some of our agreements are signed by people who do not have a DocuSign account. How can an account-less signer view the other recipients of the agreement they are signing?  For example, Envelope X needs to be signed by persons A, B, and C. Person A has a DocuSign account, and therefore can log in and see the recipient details of Envelope X: who is signing, in what order, and who is receiving a completed copy. Persons B and C don’t have DocuSign accounts, so the most information they are able to find about the other signers is what is shown when they click Other Actions>View History, under the Recipients field. Thus, Person B is able to see who will either sign or receive a copy, but they don’t know if they are the first signer or the last, and they don’t know if Person C will also sign or if Person C will only receive a copy.  Hoping I’m overlooking an easy solution. Thanks!

Dear Team, I need to send same document to multiple people at the same time. How can i do this please share the steps or procedure.

Hi everyone,I got the Annual Pro plan for one year starting March 2024. I paid 500. It is one seat and 100 Envelop per year.What is that mean ?Is that mean one user and 100 envelop. Now it is saying that I exceeded the limit. I need to purchase one.I have team of 5-10 advisors, which plan is good for us ?