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Hey guys, should I sign my Contract first, so the customer receives the Contract to sign already signed by the sender? How to sign it before sending? Thanks!  

Hi, I recently received scanned copies of DocuSign documents that I neither received any prior information about via email nor signed. The documents display an Envelope ID at the top and Certificate ID at the signature, but there are no timestamps or email addresses of any parties on the signed page. When I logged into DocuSign to retrieve information using the Envelope ID, I received an error message stating that the information could not be provided. The sender claims they only have a scanned copy and lost everything and cannot provide a certificate of completion.How can I prove this document is forged in a court of law? Envelop id :     

Hi, I would like to ask for 21 CFR Part 11 signature, the signing reasons will be cut when exporting the final signature document. Is there any solution for this since it does not meet the good document practice if content be cut off?

I understand how to add a delegate> I don’t understand why, when the delegate goes to sign the document, they sign as themselves.   I thought a delegate is for our case where we have an administrative assistant who monitors their manager’s signing workflow.   Why can’t the delegate sign with the manager’s name?

I have a template that only needs the originator to fill it out and their supervisor to sign.  But, depending on what boxes they selected, will need a copy sent to several different people that are not in the workflow.  How do I go about doing that? 

I had sent document for signing on 26th Aug 7:00pm and received the auto-reminder mail in 17 hours the next day i.e on 27th Aug. This conclude that the reminders are not sent exactly after 24 hours?

Hi,I have a rental application that has some pages that only have space for one signature. but if i have multiple tenants who need to sign a duplicate of the same page I cannot find an easy way to add a copy of that page and assign it to the second tenant. is there a way to do this?

When using a PowerForm to initiate an envelope, if the PowerForm initiator (signer 1) clicks “Begin Signing” and is in the Signing Ceremony screen, is there a timeout if the signer does not complete the signing ceremony within a certain period of time?  If so, what is that timeframe and is it configurable? If it is, what setting needs to be changed?Thank you. 

Hi everyone,I’m able to send out envelopes for signature in Node.js via the docusign-esign NPM package, but my text fields are not populating for some reason.  I am referencing the documentation linked here.  I’ve tried both on our developer account as well as our production account.Here is my code for creating the envelope.  I am getting the label and ID for the text fields through the Docusign API, and I have double-checked the label is correct through the Docusign webapp itself.function makeEnvelope(args) { try { let envelope = new docusign.EnvelopeDefinition(); envelope.templateId = args.templateId; let text = docusign.Text.constructFromObject({ tabLabel: TAB_1_LABEL, value: 'test text field!', }); let textExtra = docusign.Text.constructFromObject({ font: 'helvetica', font_size: 'size14', tabLabel: TAB_2_LABEL, height: '23', width: '84', required: 'false',

I work at a unversity and one of the uses of DocuSign is sending student installment request forms or refund request forms. It would be great if the counterparty can initiate the form instead of us sending them out upon request.

I went to DOCUSIGN ADMIN then to Groups.  When the list appears, it isn’t sorted in any way that i can tell , which makes it hard to find the group you are looking for.  Is there a way to search for a group or sort the list? 

I am trying to figure out how i can get a CSV file updated.  I have an http client step in my workflow to get some information and i would like to be able to put that info that was returned in the step, into a csv.  I haven’t been able to find out were to do that within clm workflow.

Hello, As an Admin, I have added a License/User and she has performed activity in the DocuSign account. As an admin, how do I view this overall and view all the activity that is going on the account and how do I view the activity of other users?  Thanks

I am trying to find a file that was sign about 8 ago and I can’ scroll down past what is currently on the page. I am using Chrome and a Macbook Pro

Where can I find a library of existing NDA or Intellectual Property agreements templates?

Is Retrieve a Windows app or a browser-based app?  It is unclear from the KB articles and video demos. Maybe a combination of the two?

Hello Community,In Salesforce I generate a PDF which should be send via docusign.In the document I used Anchor Tags like \s1\ for Signer 1 and \s2\ for Signer 2. In the documentation I read that Checkboxes could be implemented via \cb1\ or \cb2\ and text via \txt1\. Also i found an article Use Automatic Anchor Text with Custom Tags (docusign.com) where its stated the implementation needs to be as follow \tbx_1_text\ for text and \cb_1_yes\ for a checkbox. For the secong solution Merge fields need to be created, but I dont need writeback functionality. The customer should only be able to click the checkboxes and fill in some text.Is there any chance to get this working?Also I’m missing an anchor tag for a stamp. Is this possible? Thanks and all the best,Sven 

Hello,We’ve just updated to the Embedded Signing flow. When loading up a document the embedded loader is appearing on the left of the screen. However, there is no way to modify this. Is there something we can pass or is there a bug with our container? Bellow are the screenshots and source code //running in the console$('div[data-qa="embedded-document-loading"]').style.width='100%';//updates the loader to show as centeredApplication Code://TSconst signingConfiguration = { url: this.url, //url from service displayFormat: 'default', style: { signingNavigationButton: { finishText: 'Submit', position: 'bottom-right' } }};try { const docusign = await DocuSign.loadDocuSign(clientId); const signing = docusign.signing(signingConfiguration); /** Event handlers **/ signing.on('ready', (_event) => { console.log('UI is rendered'); }); signing.on('sessionEnd', (event) => { console.log('sessionEnd', event); i

If I remove a user, do any envelopes, documents or folders originating from this user get deleted from our account?

Hi All,I am trying to figure how is the Effective Date of a contract calculated by CLM.This data is not an attribute (it does not appear in the Attribute Mapping csv file) but appears in the “Agreement Details” you see on the top left of your screen when you click on the Atrributes button.I looked at the workflows and did not see any information on how this date is calculated.The issue we have is that this date is systematically put as the signature date, while we have contracts applying retroactively. So I want to be able to change this rule and have the effective date being the real effective date and not the signature date when need be, but I can’t find where to change it!Thanks for your help! 

Is there a way to make two fields either/or? The example we use most often is a text box where people can put in the name/organization that they want to be recognized as, or a text box they initial to indicate that they’re anonymous. I make both text boxes optional, but sometimes people fill in both. How can we make it so they are allowed to complete only one of these two fields?

Hi,We sometimes have documents that there is a couple of different people that needs to sign, and me as a sender of the document need to be able to go in to the document and see the “status” to see which signatures are missing so i can remind the people, and which signatures that are already done. But now when i log in i can only see “in progress”. Is there any way to change this so that I can see the progress?

We’re using a Powerform template and the CC’d recipients are unable to open the signed document.  They click on it and it spools and never allows them to open.  Is there something we’re missing? 

I have requested for subscription cancellation for August 2024. However, I am still being charged. I have redo the cancellation request for September 2024. Please ensure my card no longer being charged for September 2024. 

ACCESS DOCUMENTS with code - there is no button on top right that other answers have said. We need to urgently sign documents from our bank. Where is an option to access these documents now that we are logged in? Getting super frustrated :(