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Is payment immediately processed when providing a new payment method for a suspended account so account can be immediately accessed?

Hello, I am trying to figure out how to trigger drop downs based on selection for 2 fields and am getting stuck on the “1 conditional field” per drop down. Here is what I want to accomplish. field 1: Drop down list of 1-101-8 would trigger field 2 to appear. 9 & 10 would not. (NEED HELP HERE)Field 2: Drop down list of 1-6 Current setting is “if field is 1, then show Var1” so on and so forth for all 6 numbers. Field 3: Drop down list of 6 separate drop downs (Var1 - Var6). Any Ideas? I am newer to DocuSign and any help would be appreciated. 

Can a folder be shared?

why can’t my users see all envelopes under shared access? it seems only one envelope appears and nothing in history.

Is there a way for an admin to see the progress of a document when they are not the sender? 

I need to Send Salesforce CPQ Quote Document for eSignature

Hi! I have a signed document that is not being validated by ITI service in Brasil.  It says there is no Known signatures

Can a Docusign admin edit a document after it is signed?  Can a Docusign admin sign on behalf of another user?  Can a Docusign admin manipulate or edit signatures in any way? 

I have completed all the signatures on a document that I was sent.  The message says, “Done!  Select Finish to send the completed document.  When I select the blue Finish button, a pop up comes up with this message:  Your document isn’t complete yet.  By selecting AGREE AND FINISH, you agree to use Electronic Records and Signatures.  Your document will be completed afterwards.  I select the blue AGREE AND FINISH blue button in the pop-up, but nothing happens.  I continues to come back to the pop-up, and the document is never sent.  The company has tried many times to review and cannot find anything wrong. I switched browsers to Google Chrome and cleared the history, cache, and cookies.  Still same problem.  I tried logging in to Docusign.com, clicked on the “Access Documents” link, and used the security code that was emailed to me.  I went through the signing process again and still ended with the same Agree and Finish pop-up that never submits the document.  Please help!

Hi All,Does anyone know how to add more than 1 delegate for signature? 

I am looking to recover an envelope 

This weekend I sent documents to three people for them to sign but neither of them has received an email notification. The email did not appear to go to their junk folders either. Any ideas what might be causing this? 

I have a contract which either needs to be signed by the Client (usually the case), or by their Representative (occasionally the case). The way it is currently set up is that the contract is sent to just one party who then has to identify themselves as either the Client or the Rep. by selecting one check box, from a cluster of two. The contract must always contain the name of the Client, but also the name of the Representative if there is one. At the end of the agreement, where the signature goes, we need the signatory name to be that of the client or, if there is one, it should be the name of the Rep. How can we automatically switch the signers name IF the check box is selected (bearing in mind the check box is part of a cluster of two?   

Hey everyone, I was provided my docusign account through my brokerage (real estate) and I just recently switched brokerages. I don’t want to lose my set up and previous docusign docs that are stored in my account. Is there anyway to fully remove my integration with my previous company, keep my docusign as is for my own personal use, and just pay for it on my own? Anything will help! Thank you! 

I need to create a brief note allowing my son to act on my behalf with the Chicago police department and Progressive insurance to deal with a stolen and recovered vehicle.  The car is registered in my name so they need this to allow him access to the car etc Can I create this type of document on Docusign as a notarized letter? Erich Weidenbener

How can I check the date a document was signed using the docusign envelope ID ---( it is not my document) Thank you,

I went to activate my web form and received an error that the checkbox data label must be unique.  I went into the web form template and tried to change it and it is greyed out.  tells me i can’t change it. 

Hi AllI am hoping you can help me.I have created multiple documents that need signatures - but each one of the document requires a certificate of completion to be available at the end of each document.Can I upload all documents simultaneously and sign them all at the same time (saving myself some time) and then download all documents, but with each document being merged with a certificate of completion?So far, I can only sign them all at the same time but only one certitifcate of completion appears...and not at the end of each individual document.Any tips would be incredibly appreciated!Kind regardsCristiana

Everyone can see everyone else’s templates the moment a template is created, even if a mistake. How do we ensure templates are not shared with everyone unless we mean them to be? Is there a way to do this on the account level and not on the individual user level, e.g. to force users to declare who they are sharing with, or the template isn’t shared with anyone, e.g. to default to no one shares with anyone unless they affirmatively select for that template to be shared and say who with? 

We have two envelopes, orginiated from templates, that are being returned to the first signer after the secdond signer has completed their task, instead of going to the sender. If you’ve had this happen before, what was the cause/fix? 

Hello!I am working alongside a business unit that would like to start tracking where their WebForm Envelopes are originating. For example, we have WebForm 123 the URL link is then shared on a Website, used in a marketing campaign, or embedded in an internal application. When my unit receives the envelope, they aren’t sure which source that envelope originated.I’m attempting to find the best solution here that doesn’t have my team managing 5+ versions of the same WebForm, so I’m hoping someone else in the Community has encountered the same hurdle. 😀To note, we are attempting to use the prefill function but can only get it to work if the field is editable which puts our responses at risk of being incorrect. And of course, using an API for this is not supported internally at the moment.I’m open to any insight, suggestions or condolences! Thank you!

I sent a document just with the signature (first page). I didn't sent the second page with the informations about the signature (date and hour, for example). Is my signature still valid?

What are the NAR exclusive Member benefits mentioned on the DocuSign website?

How can I get copies of the documents I’ve signed? 

Hi all,I recently sent out an envelope for 7 people to sign. 6 people signed just fine, and I’d like to keep their signatures. I just found out that 1 person is “technologically challenged” and would like the document mailed to him to sign. How do I keep the 6 signatures I have and remove the “in process” watermark from the document?Thanks!