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  • May 8, 2024
  • 2 replies
  • 24 views

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Doc is showing complete but it is not.  Can I reopen?

Best answer by Alexandre.Augusto

Hello, @jmadden530 

 

You are welcome to the Docusign Community!

 

An envelope in the Completed status cannot be edit anymore.

 

If your envelope stills in Waiting for Other or Needs to Sign so you can use the Correct option to edit then make changes.

 

Let me know if I answered your question.

 

Best,

Alexandre

2 replies

Alexandre.Augusto
Docusign Employee
Forum|alt.badge.img+18

Hello, @jmadden530 

 

You are welcome to the Docusign Community!

 

An envelope in the Completed status cannot be edit anymore.

 

If your envelope stills in Waiting for Other or Needs to Sign so you can use the Correct option to edit then make changes.

 

Let me know if I answered your question.

 

Best,

Alexandre


Forum|alt.badge.img+17
  • Community Moderator
  • May 23, 2024

Hello @jmadden530 ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!