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Checkbox boundary not visible in completed document

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I cannot see checkbox boundary in a signed/completed document. Only “X” can be seen in the selected box. I can’t also see any option to change format in properties. Could anyone help?

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Alexandre.AugustoAnswer

Docusign Employee

Hello, @Myo

You are very welcome to the Docusign Community!

If I understand correctly, you would like to get the square borders around the X when using a checkbox field, right?

There is no an option to make the borders shows up after the document be signed.

Usually, your document must have the squares (boxes) already placed where you would like to use the X (checkbox field).

About checkbox formatting, you can change the Font, size, and color using the Formatting option in the properties panel.

Let me know if I answered your question.

Best,

Alexandre

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

Alexandre.Augusto

Answer

Docusign Employee

Hello, @Myo

You are very welcome to the Docusign Community!

If I understand correctly, you would like to get the square borders around the X when using a checkbox field, right?

There is no an option to make the borders shows up after the document be signed.

Usually, your document must have the squares (boxes) already placed where you would like to use the X (checkbox field).

About checkbox formatting, you can change the Font, size, and color using the Formatting option in the properties panel.

Let me know if I answered your question.

Best,

Alexandre

Translate

Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com

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nathaly.monge

Docusign Employee

Hello @Myo ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.