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The request to have a different email body when the completion notification is sent out to all receipents. We currently only see the same email body that was initially sent out to the recepient from the signature request.Thank you,Jody

Hi There, I have two different signatures (one has to have i.A. as a prefix due to German regulations) and find no way to chose the signature while i prepoare and sign a document. Can you help? Thanks

Hi all,we need a valid QES signature chain and now there is additionally a DocuSign sinature on the document which we don’t see. This can’t be verified (see below) and we are scared that the signature chain is not valid for signing a contract. There QES is strictly required.Did someone have a similar problem? 

Our Effective Date comes across through integrated payload as: 2024-10-01We are looking to reformat this in the output document to October 1, 2024 How could we go about doing this?TIA!! 

When running an envelope report by user, one of the columns is titled “Recipient Name” most of the entries in that column say “Multiple Recipients” while only a few have the recipient’s actual name.  Why is that?  Our template is setup to have one signer and one other person receives a copy.

I often send 8 documents to one sender for signatures. Currently the recipient must sign each one individually.How can the recipient sign just one time via DocuSign but populate all 8 documents? 

If I set auto-navigation within my developer account to stop at the top of each page and then go to signature, when the template is moved to the production account, will the auto-navigation settings there, override what I had programmed?  Our production account auto-navigation settings are set for all fields and I need it to stop at the top of each page for the user to read the document before signing.

Hey community, I am new to DocuSign, I signed up for the business pro plan which gives me 10 envelopes per month. What i basically understand about envelopes is that they are used to send multiple documents in one envelope. So, my question is, is there a way to send a single document for sign without using envelopes. 

I am trying to finish “correcting” a document and I want to send it but this error message pops up  "Signers that are required to meet 21 CFR part 11 compliance must have at least one required, non-conditional Signature or Initials field."

Does the org admin have the ability to set up signing delegation for users of their account? Or, is this only possible for the signer to log in and complete the steps?

I’d like the default for our outgoing envelopes to include automatic reminders. I’d rather not have to turn them on for each document I send. Is that possible?

I sent a contract to a client who signed, and I signed for final execution. What I didn’t catch was that my legal team added a second signature page on this new version I sent. So, I didn’t add signature fields to that part of the contract. Is there a way to add that post-execution? Or do I need to void and send a corrected contract with both fields properly added to client for re-signing?

Hi All, Our company has  eSignature Business Pro Edition. Please could you confirm if this version is compliant with FDA 21 CFR Part 11 regulation ? If so, how can I activate it? If not do we need to purchase the Docusign for Life Sciences version? Many thanks for your help in advance,Andrea

I am displaying related opportunity line items data in a table using TableRow for an opportunity. Number of rows depend on number of opportunity line item records for an opportunity. I want to calculate grand total of TotalPrice column for all the opportunity line items which are displayed dynamically. As i don’t know how many rows i will get in the table, how do i proceed with the formula field? In formula field set up, i don’t see such option anywhere. Any help is much appreciated!

Need to add Part 11 Module, not familiar with this at all.  How can I tell if it is even available in our DocuSign tenant?

Morning allIs there a way to ensure that the signer and witness are in the same location when signing an envelope?If my understanding of how DocuSign works with location, the following is correct:DocuSign will include a signer's IP address in the Certificate of Completion as part of the full audit trail of a document. Also, sharing your location information is a browser-related setting that is not mandatory.  If a signer opts-in to share their location during signing, location information allows DocuSign to display the 'Signed in Location' on a map from within the envelope's details under the Manage tab.All of these assist in some way but both work after the signing has been completed.  Is there anything I’m missing, any feature or add-in available to ensure both are in the same location?Many thanks.Kenneth

Has anyone had any issues lately with the reporting functionality. I ran an Envelope Volume Report today and for September the report indicates my Envelopes Sent as 26 but Envelopes Completed as 803. This does not make sense to me. Should I open a case with DocuSign? Thank you in advance. 

Dear Colleagues,My name is Mikhail Pliss, and I am the CIO of the startup Solify.me. We are developing a platform for solar panel installations in the US market. We require a solution that allows our customers to electronically sign contracts with us within their personal accounts on our website. Would you be able to assist us in implementing this feature? We anticipate approximately 1000 customers per year, who are homeowners interested in installing solar panels. They will register on our website using their email addresses.Thank you for your time and consideration.Sincerely, Mikhail Pliss CIO, Solify.me

I need to insert a corporate seal along with my signature.  How can I do this?

I posted a question to this group, since I was more likely to get a knowledgeable response from other FI’s using DocuSign, but I see that it got moved when I came back to check on any responses.Should we not be using the tags if we want to have the topic remain here? I used the integrations → other tag and it now is inI thought that by tagging it, maybe it would be helpful, but now I think it will end up with a lot of people asking what the heck is LaserPro?!

I received e-mail of e-signature from all signers, but it looks sign is needed from one. Is it system error? If so, how can I solve it?

Hello there,I’m trying to create a new envelope using a starter template:Employee's Withholding Certificate: W-4 Keep getting the following error:Unable to create the envelope. it looks like all other starter templates work well, what am I missing? Tried both Chrome and Edge.

Some of our users have reported that the completed email notifications are missing attached documents, including the completed DocuSign template and other supplemental attachments that were included with the template. Has anyone encountered similar issues before? If so, do you have any advice on how to resolve this?

I have completion emails with the documents & summary attached turned on for signers. However I’ve noticed if one of the signers has a DocuSign account they do not receive the completion email. Is this normal? Is there a way to ensure that ALL signers regardless of account status get the completion email with the documents & summary attached? I believe I have all the required settings on: 

HiI want to add a Custody Transfer Rule, but the list of users I can send to is empty? I want to select the Admin group or the Admins seperate. But they do not appear.How can I get them in the list?Thank youDiede