Our organization is using DocuSign SSO. After successful SSO users always land on https://apps.docusign.com/send/home page. We would like our users to be redirected the Drafts view instead - https://apps.docusign.com/send/documents?view=draft Usually in SAML SSO this is done via RelayState parameter but DocuSign is ignoring this parameter. Is there a way to force DocuSign to go to a different page/view after SSO?
Thanks.
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
What Identity Provider are you using for your SSO setup?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
We use ComponentSpace SAML2 library for Docusign SSO.
Hello
Thank you for reaching back.
We recommend to have your users create a bookmark of the drafts page as that will allow the users to login directly to the Drafts folder, however, this would be for individuals to use (in other words, you can't enforce the behavior for everyone). To my knowledge there are no customer configurable relay states available. The only relay state I have ever seen/used would be e30 but that was because relay state was being stripped during SAML assertion for the custom Identity Provider they were using and it was not landing the users on the envelope they were trying to land on. If you were to configure your SSO it can lead to undesirable side-effects
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
