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Find answers to your General Docusign developer questions.

167 Topics
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167 Topics

leah.breenLeah Breen

Headed to Docusign Discover25 or thinking about it? 👀

This is your thread to connect with other builders, ask questions, and get the inside scoop before Docusign's in-person, builder-focused event in San Francisco on October 30.👋 Introduce yourself to the Community. Share what you do, where you’re based, and why you’re interested in attending.💡 Already registered? Tell us what you’re most excited to explore—hands-on coding, AI-powered automation, or testing out the newest APIs. And feel free to ask your questions about attending the event.❓Still on the fence? Drop your questions here about the event, sessions, or what to expect. We’ll help you figure out if Discover is right for you.📸 After the event, come back to share your top takeaways, favorite moments, and photos to keep the energy going.

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4 days ago

matthew.lusherDocusign Employee

published in General

August 2025 Developer Newsletter: New FOCS Extension!News

👋 Hey developers! Each edition of the Developer Newsletter is packed with the latest product updates, tutorials, events, and real-world stories to help you get the most out of Docusign APIs and tools. Here’s what we have for you in August.This is your space to explore what’s new, ask questions, share feedback, or chat with our team and other developers in the comments.Automate secure file storage from your workflowsEliminate scattered agreement files, manage version control, and minimize compliance risk by automating your agreement storage processes with your chosen cloud solution. Our new file output cloud storage extension lets you create extension apps that automate storing Docusign documents to the cloud from your Maestro workflows. See how in our latest blog post!Get startedInterested in file output extensions? Share how you might use this in your workflow, or ask any questions in the comments. News and Community HighlightsFintech devs! Come hang with us at fintech_devcon 2025Com

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1 month ago

Docusign CommunityCommunity Admin

published in General

Developer Resources

Hey Docusign developers! Here are some helpful resources to help you get started building. Code examples and toolsCreate a developer account Quickstart Docusign on GitHub Docusign Postman Collections Tools overview SDKsLearning resourcesDeveloper Center Docusign University Developer blog Developer YouTube Developer FAQsPartnersISVs get started Become a partnerGet supportContact developer support Ask a question here in the communityHappy coding!

9110

1 year ago

REFANewcomer

asked in General

Developer Portal blank screen after login — /api/user/settings returns 500

Hello everyone,I’m encountering a problem when accessing the DocuSign Developer Portal:- URL: https://developers.docusign.com/platform/account/ - After logging in, the page stays completely blank (only the header appears).- In DevTools Network tab, the request to `/api/user/settings` returns HTTP 500.- On the console, I see the error: TypeError: Cannot read properties of undefined (reading 'account_name')Steps already tried:- Tested in Chrome and Edge (both latest versions).- Cleared cache and cookies, used incognito mode.- Tried on different networks and devices.- Extensions like AdBlock are not the root cause.It seems the frontend cannot proceed without user settings. Has anyone experienced something similar? Any workaround, or is there a direct way to reset or repair account settings?Thank you for your help!

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1 day ago

pjdesai38Newcomer

asked in General

Legal Desai Living Trust

Send to p**************

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4 days ago

paige.rossiDocusign Employee

posted in General

Developers, help us improve our email testing-management experience

📢 Hello Developers! Our team is working on improving the email testing-management experience. To make sure we're solving the right problems, we'd love to get your input. Let us know in the comments, what type of email do you use for testing? Your work email, a personal email, or a dedicated fake email created for testing?Between the two options in the poll, let us know which you prefer and leave additional thoughts in the comments.

170

6 days ago

paige.rossiDocusign Employee

posted in General

Here are some of the latest popular questions that developers asked on StackOverflow and Docusign Community in the month of August 2025.Thread: Is it necessary to update BaseUri for Rest EndPoints because of the move to Azurehttps://community.docusign.com/esignature-api-63/it-it-necessary-to-update-baseuri-for-rest-endpoints-because-of-the-move-to-azure-25268Summary: In light of the announcement that Docusign eSignature transactions are moving to Microsoft Azure, this developer is wondering if they need to make any changes to the base URI of the endpoints that they’re using.Answer: With the move to Azure, the base URI is not changing. The only change that developers may need to make is that, if your organization restricts inbound network connections and allow-lists specific Docusign IP addresses, you’ll need to update your allow-list to include all current Docusign IP ranges. IP allow-listing: Make sure your allow-list includes all current Docusign IP ranges from our Trust Center by De

230

6 days ago

Community UserLegacy User

asked in General

How do I access my sandbox?

55062

21 days ago

leah.breenLeah Breen

published in General

Help pick the topic for the September Developer Async AMA

Our next Developer Async Ask Me Anything (AMA) is coming up in September—and we want you to decide what we cover. Cast your vote in the poll below to let us know which topic you’d find most valuable.If you’ve got another idea for a future AMA topic, share it in the comments. Your input helps us make these AMAs as useful and relevant as possible.If you missed the last AMA on embedded signing & sending, you can check it out here.

12030

25 days ago

paige.rossiDocusign Employee

posted in General

Building Integrations With AI Assistance That Go Beyond Vibes

💻 While vibe coding is possible with our Docusign Developer AI Assistant, it’s important to be smart about incorporating vibe coding into production projects. Over at The New Stack, I wrote about how the Developer AI Assistant for VS Code can be used to build integrations with trusted AI assistance that goes beyond just vibes. 💡 Check out the post and let me know what you think! Have you tried vibe coding with Docusign yet? Any tips and tricks for others who want to give vibe coding a try responsibly?

160

26 days ago

leah.breenLeah Breen

published in General

Here’s what’s changing behind the scenes in eSign

To better support your needs and stay ahead of what’s next, Docusign eSignature is moving to the cloud—bringing more agility, security, and speed to every transaction.Over the next several months, all Docusign eSignature transactions will move to Microsoft Azure. This shift is aimed at giving you stronger security, better performance, and faster innovation.This update applies to all production accounts, except those hosted on AU, CA, and JP1 servers, which already operate on Azure. This also applies to all demo accounts. The transition will begin in September 2025 for demo accounts and roll out to production accounts from November 2025 to May 2026.Migrating to Microsoft Azure is a key infrastructure update that allows us to better serve you and your customers.✨ Key takeaways: Robust security: Our move to Azure ensures your current security standards remain strong — and unlocks the path to deliver additional security enhancements in the future. More agility and resilience: A cloud-nat

1030

26 days ago

niani.byrdDocusign Employee

posted in General

Unlock the Secrets to Seamless Compliance & Identity Verification

We’ve just published a brand new developer use case focused on Compliance and Identity Verification, and it’s packed with ways to help you build secure, compliant verification flows right into your applications.Whether you work in financial services, insurance, or any industry that requires strong identity checks, this guide walks you through Docusign tools and APIs you can use to:Verify signer identity with multiple authentication options Meet industry regulations while keeping the user experience smooth Integrate verification directly into your signing workflows Check it out here: Compliance & Identity Verification Use Case What kinds of solutions are you building for this use case? We would love to hear your thoughts. Share your feedback in the comments so we can continue making these resources even better for you!

170

1 month ago

Farid Dev TimteknoNewcomer

asked in General

Can't Access Developer account

So I have seen a few people that have the same issue. I have tried the best answer to open support. Now I get this reply But I still can’t access developer account. Clicking on the button just redirect me to maestro page. i have tried to login with my email, but I can’t. I tried to change my password but it said that I don’t have any account.What should I do from this?

522

1 month ago

leah.breenLeah Breen

published in General

FAQ: How to embed Docusign eSignature in your app (from our developer AMA)

Curious about creating a smooth, in-app signing experience with Docusign? We recently hosted an async Ask Me Anything (AMA) with @paige.rossi, Lead Developer Advocate at Docusign, where developers submitted their questions on embedding eSignature using the Docusign API.Below is a recap of the top questions and their answers.What’s the difference between embedded signing and embedded sending?Answer: These two terms sound similar but serve different purposes in your Docusign integration. Embedded signing lets signers complete documents within your app or website, instead of navigating away to check their email. It’s all about making the signing experience faster and smoother for your users. Embedded sending, on the other hand, is for the senders. It allows you to embed the Docusign sending experience into your own app or portal, so users can create and send envelopes without going to Docusign.com. Why does this matter?By embedding either (or both), you streamline the agreement workflo

440

1 month ago

ArunaKundaNewcomer

asked in General

embedded signing and embedded sending

What’s the difference between embedded signing and embedded sending?

201

1 month ago

THCNewcomer

asked in General

Unable to create developer account

Hi DocuSign Team,I'm trying to create a developer account, but the sign-up process doesn’t complete and no error message is shown.Steps I’ve already tried: Used different devices and browsers Switched to different networks Cleared browser cache and cookies Despite these attempts, I’m still unable to proceed. Could you please assist me with this issue? Thank you,

436

1 month ago

leah.breenLeah Breen

published in General

Developer Ask Me Anything (AMA): Customizing the embedded signing & sending experience with Docusign APIs

👋 Hey developers! Have questions about embedding Docusign into your app? We’re giving you the chance to ask your questions async-style in this AMA thread, open now through July 31. When you comment with a question, you’ll be automatically entered into a sweepstakes to choose a $100 gift 🎁 Whether you’re getting started or looking to fine-tune your implementation, this is your opportunity to get answers directly from Paige Rossi, Lead Developer Advocate on the Docusign Developer Content team. 🔧 Topic for this AMA: Embedding Docusign eSignature into your appA clunky signing experience—like redirecting users to their inbox—can hurt completion rates.With embedded signing and sending, you can keep everything in-app and streamline the user experience. The right API implementation can boost completion rates and improve UX.If you’ve been wondering how to create a smooth, in-app signing experience, this AMA is for you.🧠 Ask Paige about: How to embed Docusign eSignature into your apps using

121214

1 month ago

ServiceAccountReactNewcomer

asked in General

Unable to Create DocuSign Developer Sandbox Account

Hello,I’m trying to create a DocuSign developer sandbox account, but I'm unable to complete the process. The browser seems to hang during the registration, and nothing progresses beyond a certain point.When I inspect the browser console, I see the following errors:_app-573f798ac9f1a077.js:1 Logger failed attempting to post telemetry data to server Error: Error sending data to Kazmon. Status = 0 at W.n.onerror (_app-573f798ac9f1a077.js:1:221602) telemetry-s.docusign.net/api/v1/TelemetryWrapper:1 Failed to load resource: net::ERR_CONNECTION_TIMED_OUT Could you please assist me in resolving this issue?

523

1 month ago

paige.rossiDocusign Employee

posted in General

Here are some of the latest popular questions that developers asked on Docusign Community in the month of July 2025. Thread: Is there a way to realign transformed PDF fields based on original PDF alignment?https://community.docusign.com/esignature-api-63/is-there-a-way-to-re-align-transformed-pdf-fields-based-on-original-pdf-alignment-24757Summary: The developer is using PDF form field transformation to convert PDF AcroForm fields into Docusign tabs. They’ve noticed that the text in these new tabs is always left-aligned, while some of the tabs on the original PDF were center-aligned. They want to know if it’s possible to realign these new tabs to match the alignment in the original document.Answer: Docusign eSignature always left-aligns all tabs and fields. Currently, there's no option to change their alignment to right or center, whether they were added manually or transformed. If you want to change where the text in a tab appears, you would need to reposition the tab itself. Thread:

220

1 month ago

evanNewcomer

asked in General

We are unable to sign up for a developer account

We have been unable to sign up for a developer account the past 2 days. When we click on the “Get Started” button after filling out all required fields, the button flashes for a moment, but then no other response from the page.We have tried:Using a different email addressUsing a different browser (chrome, Edge)Clearing cache and cookiesUsing Incognito modeTrying to sign up on a mobile phone on both wifi and cellular networkI notice a request outgoing in the network tab:POST https://protect-d.docusign.net/api/2.0/approvals?ik=89220935-c225-4fcf-9eb7-547598b97a7bPayload{"state":"<JWT_HERE>","action":"ActionNewAccountSignup","challenge":"ActionRuleEngine","features":{"firstname":"Evan","lastname":"Payne","email":"evan@<my_email_address>.com","fingerprintHash":"4a7c65ea490b114675f8ee664634ebb3","sessionId":"9249bd95-7fc3-44c7-88e2-8b6a83a7cc8c"}}Response:{ "id": "42e25fda-3e40-4cc8-972b-45c20c641be2", "done": false, "state": "<JWT>", "challenges": [ "Ac

902

1 month ago

mlpameerNewcomer

asked in General

I can’t create a Docusign developer account

I can’t create a Docusign developer account - when filling out the form and submitting, the subsequent “clock” just spins and spins forever. Have tried two computers and two different browsers. I’ve seen some other mentions of this issue but no resolution. help?The api response like thie {"id": "abc","done": false,"state": "abc","challenges": ["ActionRuleEngine"],"version": 1}

38810

2 months ago

Raileen.DelDocusign Employee

posted in General

POST/CON 2025

🎉 Big news from the Docusign developer team—we’re honored to be named a 2025 Postman Champion Award winner! This recognition means a lot to us. Over the past year, we’ve focused on making our APIs easier to work with, more reliable at scale, and better supported with tooling and documentation. Whether you're embedding Docusign into your workflows or building complex integrations, we aim to make that experience as smooth and developer-friendly as possible. I had a fantastic time participating in this year’s POST/CON. The event was filled with in-depth technical sessions, and two topics particularly stood out: scaling APIs for performance and reliability, and fostering strong, authentic developer relations by providing developers with interactive content and tools built from developer feedback. These are areas the Developer Advocacy team deeply cares about, and observing how other teams tackle them has sparked many ideas that we're eager to explore further. A huge thank you to the Postm

331

2 months ago

paige.rossiDocusign Employee

posted in General

Vibe coding with Docusign? I tried it out with the help of the Docusign Developer AI Assistant

Ever wondered whether vibe coding has a place in building Docusign integrations? I experimented with the Docusign Developer AI Assistant for VS Code to find out whether I could vibe code my way to an embedded signing session and I was pretty surprised with the results.Want to try it out yourself? Learn more about the Docusign Developer AI Assistant and let us know your thoughts! https://developers.docusign.com/tools/visual-studio-code-extension/

350

2 months ago

matthew.lusherDocusign Employee

published in General

July 2025 Developer Newsletter: Connected Fields API!News

The July 2025 Developer Newsletter is out! In this month’s issue, we highlight the Connected Fields API. This API lets your Docusign integration poll your Docusign account for installed extensions that can verify data so you can connect those extensions to fields in your Docusign envelopes, thereby enabling on-the-fly data verification for those fields. The Connected Fields API works with prebuilt Docusign data verification types as well as custom types defined using Connected Fields extension apps, so you can build an extension to verify any data you like against any system of record you choose, then use that data verification directly in your integration!More July Newsletter highlights:Paige Rossi shows you how to integrate Stripe payments processing into your Maestro workflows with the Stripe extension app. See how to auto-read data into your workflows with data IO extension apps. Hold the date for Docusign Discover! Our premier developer conference is coming to San Francisco this O

260

2 months ago

paige.rossiDocusign Employee

posted in General

Here are some of the latest popular questions that developers asked on Docusign Community in the month of June 2025.Thread: Hide finish later option popup when it appears on clicking of "Finish Later"https://community.docusign.com/esignature-api-63/hide-finish-later-option-popup-when-it-appear-on-clicking-of-finish-later-24382Summary: This developer wants to hide the popup that appears (as seen in the screenshot below) when a user clicks Finish Later while signing a document with Docusign.Answer: This confirmation popup is a standard part of the Docusign signing process and can’t be disabled. However, it is possible to disable the Finish Later button entirely if you don’t want to give users that option. To do that, follow the steps below:Access Branding Settings: Navigate to the Brands section within Docusign eSignature Admin. Edit the Resource File: For the specific brand being used in the signing session, download the "Signing Resource File." This is an XML file that controls various

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2 months ago

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